If you need help controlling your home’s climate in Plano, Texas or the surrounding areas, the HVAC experts at 1st Class Heat & Air, Inc. are here to help! We offer a full range of heating and cooling services for single and multi-family homes, all designed to help you and your loved ones stay comfortable 365 days a year, no matter what the weather outside is like. We even do light commercial work!
Our services are designed to get you the highest quality work at the best value. You won’t find this level of workmanship at prices this low anywhere else. We are committed to helping your family thrive with honest, reliable HVAC Services. Call today for a free quote and a same-day service appointment!
Reviews for 1st Class Heat & Air
1st Class Heat & Air received an average rating of 4.45 out of 5 stars from 20 reviews.
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by Mike on 11/2/2020
by Mike on 11/2/2020
by Vitaly on 2/17/2021
by Vitaly on 2/17/2021
by Brankica on 12/30/2020
by Brankica on 12/30/2020
by Anna on 4/17/2021
by Anna on 4/17/2021
by Lando on 2/27/2021
by Lando on 2/27/2021
by Jomez on 6/15/2021
by Jomez on 6/15/2021
by Tamara on 12/4/2020
by Tamara on 12/4/2020
by steve on 10/16/2020
by steve on 10/16/2020
by steve on 10/16/2020
by Vitaly on 2/1/2021
by Vitaly on 2/1/2021
by Artturi on 5/19/2021
Quick response on a Sunday evening and very professional by Patsy M via Customer Lobby on 7/1/2013
Made the call at 6:17 pm and by 7:38 pm the job was complete. Art and Mark were very friendly, courteous, professional and knowledgeable. Extremely pleased with our service. Will recommend very highly.
Wish they had started earlier. by Sue A via Customer Lobby on 5/2/2013
I have used this company since 2007. Very pleased.
Came on time. Efficient. Finished in estimated time. by Bill B via Customer Lobby on 3/6/2013
see above
Great. by Charla L via Customer Lobby on 2/21/2013
Very thorough and professional.
6-month follow-up: prompt and thorough by Michael V via Customer Lobby on 1/2/2013
1st Class came out for their 6-month follow-up as stated when I bought an A/C unit. It was easy to schedule with no hassle.
Matt was very thorough. by Brian B via Customer Lobby on 12/20/2012
Matt showed me everything that was going on and what was wrong. He gave me suggestions.
Matt and 1st Class Air were excellent and very professional. by Joanne C via Customer Lobby on 12/13/2012
When they installed my new unit in July, it took two trips. The company sent me gift cards for my time. I have been a customer of 1st Class Air since 2001, and have always been satisfied with the service and professional work.
Call to replace a part on A/C by cory s via Customer Lobby on 12/12/2012
They charge me $280.00 dollars for a part that cost $26.00 dollars and only took 10 min to installed. I wish I would have know. These guys will rip you off.
Very good servicing for ac/heater tune up by Tushar P via Customer Lobby on 12/8/2012
the appointment setup was quick. They worked diligently throughout the inspection.
I wish they had provided some detailed report about each part they inspected.
Always great service! by Gary & Susan S via Customer Lobby on 11/30/2012
We have been using 1st Class Air for over 15 years. They are dependable, knowledgable, and very friendly. They have done repairs and replaced both heating and AC units. They are very honest and have very competitive pricing.
We are…
What a surprise! by Diana R via Customer Lobby on 11/29/2012
I smelled something burning and did not think I could get someone out as quickly as I did. Within hours a technician came out. I must admit that I was expecting the tech to tell me something needed repair/replacing and would cost $500...…
Season check-up by James K via Customer Lobby on 11/18/2012
Great job. Very friendly.
1st Class Heat & Air provides excellent service without high-pressure sales. by James M via Customer Lobby on 11/14/2012
I really appreciate 1st Class. They've used the same technician every visit so far, and I think he understands our set-up and our tolerance for additional services and upgrades. I've worked with another company that provided good service,…
Very good. by Pam F via Customer Lobby on 10/18/2012
I know that only the work that needs to be done will be done and it will be done well. I am also well pleased and know a good job will be done.
Excellent. by Carole M via Customer Lobby on 7/5/2012
Fast, courteous & competent service. Very responsive to our needs. Install completed in 24 hours.
After the fact chks shows company extremely over charges on it parts... by Malcolm M via Customer Lobby on 6/26/2012
After the fact chks shows company extremely over charges on it parts plus a svc call of 59.00 fee...Contact with other HVAC companies revealed on average a $20 capacitor companies charge $170.00 for part and svc fee combined....I was…
Fantastic! by Charles H via Customer Lobby on 5/30/2012
Over previous company quoted 4 to 5 days to repair our AC if the fan motor is OK and 11 to 12 days if it is bad also. They had no way to check the motor expect to replaced the circuit board. Your company came immediately. Verified the…
Started out well then got duped on the actual service by David D via Customer Lobby on 5/26/2012
AC went out - I called and scheduled an appointment. Service guy arrives at scheduled time and we get started. I basically stand over his shoulder to watch the process and see what he does. Diagnostic (which is basically the service call…
Adjusted REVIEW - $300/hr labor by David D via Customer Lobby on 5/26/2012
I wrote a reivew eariler and can't see where or how to adjust/edit it. So I'm writing another...short and sweet.
AC went out - called they came. Easy to do.
Fixed the issue quickly.
Called about a coupon/discount after the fact they gave…
Above and Beyond!!! by Shawna S via Customer Lobby on 5/24/2012
When I say this company is sent from heaven I truly mean it. I have never experience a higher level of customer care, dedication, and honesty. 1st Class Air was truly a blessing and I will recommend them to all my friends, family, and…
