In business since 1975 with 4 retail locations Tacoma Fircrest Bonney Lake and Puyallup. Full service department at the Tacoma location Renovation of existing pool or custom built pools. We are a BioGuard and SpaGuard Platinum dealer focused on customer satisfaction. We use BioGuard's exclusive ALEX software for in-depth water analysis. Bring in a water sample for a free analysis using the fastest and most accurate water testing system in the industry.
Reviews for Aqua Rec Inc.
Aqua Rec Inc. received an average rating of 3.93 out of 5 stars from 15 reviews.
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by Artturi on 3/16/2021
by Steven on 4/17/2021
by Steven on 4/17/2021
by Petur on 10/7/2020
by Petur on 10/7/2020
by Amita on 6/15/2021
by Shimon on 12/4/2020
by Shimon on 12/4/2020
by Abram on 10/16/2020
by brockton on 2/1/2021
by brockton on 2/1/2021
by Amanda on 5/20/2021
by Amanda on 5/20/2021
by EnD on 3/31/2021
by Farquhar on 9/20/2020
My Review by tomr1781873753 via Citysearch on 3/28/2015
My girlfriend hired this company to clean her pool ,they send out a young guy that doesn't know how to use the equipment and he gets hurt, the next day the guy comes back and works for about thirty minutes then walks over and pisses on the…
My Review by scottc1105578308 via Citysearch on 1/31/2015
We purchased our Quadra-fire insert at the Puyallup fair in September of 2014, in which Aqua Rec gladly grabbed our $3200.00 from our account, and we were scheduled to have the unit installed on October 23, 2014. Nearly 3 weeks later, I…
My Review by ah794758508 via Citysearch on 9/16/2013
The owner (of the Puyallup store, not sure if he owns them all) is dishonest and doesn't stand by their products. They sold us a stove that was missing a part. We had a repairman from their store come out to look at the stove and he was…
My Review by jayb1949976856 via Citysearch on 7/12/2013
Bought a fireplace insert three years ago. It had issues, but Rick and John G. were great about getting it right. Barb and I decided to purchase a hot tub this year from them after shopping around. We made the right choice - we LOVE it!…
My Review by albyond via Citysearch on 5/30/2013
Should have read the reviews before going to these people there still as dishonest as ever. I have been trying to get me deposit for over 6 months, Guess a trip to small claims court is in my futrue. Do not deal with these people or you…
Highly Recommended! Great with Swimming Pools by csandpj via Citysearch on 4/11/2012
Aqua Rec Pools and Hot Tubs deliver the full pool experience. We had been deciding between two other companies. Our pool was finished last week and we are still on cloud nine. Everything from the initial introduction, to the consultation,…
Furnace Repair by Christopher R via Insider Pages on 6/9/2011
I have been doing business with Aqua Rec's for years on my pool and spa and when my furnace went down, I called them to fix my 1994 furnace that stopped working! I talked with Katrina and John in the heating division and they sent their…
Good crew and salesperson by Highlander67 via Citysearch on 6/2/2011
Had my spa fixed by Byron at Aqua Rec's that I bought from a "spa manufacturer" in the Des Moines area. The thing was always leaking and used incredibly cheap equipment. I thought I was smart and getting a lot of jets for my money. Like a…
Letter of appreciation by Brecht via Citysearch on 3/25/2011
Mr. Kovacs,\r
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A letter of appreciation to you and your entire crew for the great service we received during the choosing, purchase, and installation of our pellet stove. I grew up as a shop-keeper's son and have been in the business…
Customer Service Breakdown by Angela Harris via Citysearch on 3/18/2011
We ordered a free standing gas fireplace the week prior to New Years. The salesman told us we could have the stove installed within 2 -3 weeks. we are now at mid march and our stove is just now being installed. \r
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Customer Services…
Dishonesty is their policy by Tom Scott via Citysearch on 1/25/2011
Avoid them at all costs. I am spreading word to all businesses and throughout the local community their complete lack of integrity.
STAY AWAY from AquaRec by Sooz via Citysearch on 9/14/2010
We used AquaWreck at our complex for pool maintenance. Big mistake. They are dishonest. Their people would not keep the required log for pool chemicals, then come back and fill it in months later, charging us for chemicals they never put…
Aqua Rec Delivers! by lamfam via Citysearch on 8/30/2010
I want to thank Bruce and the Aqua Rec team for building our gorgeous swimming pool. Not only did the finish product exceed our expectations; the team at Aqua Rec made the experience enjoyable. It is rare to experience a large scale…
Best Stove and Installers out there by joniv1234 via Citysearch on 6/7/2010
I want to give a shout to Sean and partner who came and installed our fireplace today. Both were very polite, super helpful and the fireplace looks great! Sean even pulled a new model for us because of small issues with the org order! This…
WONDERFUL POOL WORK! by louieerica via Citysearch on 6/4/2010
I would like to THANK Monte and his crew for the wonderful job they did renovating my pool. We can now use it all year instead of only during the few warm days we get during the summer. Monte was extremely professional and easy to work…
WE LOVE THE STOVE! by Rickjoan via Citysearch on 6/4/2010
The installation went well and we understand the at the inspectoin will be scheduled for Thursday. Thanks for staying with us on this. We think the fireplace enhanes our space. We invited our neighbors in for a "housewarming" party…
great company by kelsey pelletier via Citysearch on 5/11/2010
There was a bad review written under my name that was not submitted by me, and I am retracting it. I bought a hot tub from the Tacoma store and I had some problems with it. The owner of the company met with me personally and has bent…
Fireplace Installation by Dlose via Citysearch on 4/5/2010
Thank you for making this purchase an easy one. Just so you know, we did a lot of cost comparisons (4 different stores) and found your store to be the most friendly, most knowledgable about your product, most inclusive packages, as well…
Terrible Service by Silla via Citysearch on 12/31/2009
We've had a nearly 4 month ordeal with this company. They have terrible service, they don't return phone calls, their installers don't show up and don't call to tell you. When they finally did show up they installed our gas piping…
Great Hot Tub delivery and service by MFV via Citysearch on 12/30/2009
We hoped to get it before Christmas but the manufacturer delayed delivery due to the holiday. Luckily we got it for our anneversary and it was installed. The Aqua Rec team went out of their way to make sure it was up and running. We were…
