Reviews for Planet Beach Happy Valley
Planet Beach Happy Valley received an average rating of 1.00 out of 5 stars from 1 reviews.
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Potential & Current Members & Buyers Beware! by sonjileblanc on 6/25/2018
Heads up to current & potential members, and those interested in buying this business... In May, Planet Beach's owner sold her business back to previous owner, and this new owner is simply shady.
When I found out he was buying the place back, I went in and he confirmed that he would be honoring my lifetime membership under his new ownership. He even had me sign a new contract with Lifetime Membership on the top. He told me of his plans to break off from the Planet Beach franchise, running this spa under another name (he's already done the same in Anthem).
This week, I get a voice mail from his daughter saying that they have sold the business to Skinetics, and effective July 1, my lifetime membership is no longer valid. What the? They offered me a membership at a special price of $49 a month - odd since they sold the place.
I spoke with the new owner today, and he feels the previous owner made a bad business decision selling lifetime memberships (there are only 10). When I asked him why he's concerned with my membership if there is a new owner coming in, that's when his story shifted dramatically and he admitted there's no buyer taking over July 1, but they're hoping to sell it soon.
One thing is obvious to me; he's trying to dump these lifetime memberships for his own benefit, nothing more. He has little care for the consumer or any potential buyers of the business - if they're really are selling it. I have my doubts.
The new owner thinks that he can do what he pleases with the contracts he assumed - or the new one he signed with me.
I find it amusing that the daughter is trying to sell me a $49/month membership to use under a new ownership, while the father saying he doesn't have to honor a prior owner's contracts. A bit contradictory, no?
Terrible customer service, terrible small business owner, and just plain unprofessional.
Tanning bed options range from basic beds to stand-up units for high-intensity tanning. Products include clothing, candles and more. Read Full Editorial
My Review by taylorb59708496 via Citysearch on 7/12/2014
Planet Beach on Glendale is ALL NEW and getting better by the day! We have new pricing, new memberships, new AMAZING products and a few new faces among the staff! Come visit us and watch as the new owners, who actually own the Anthem…
My Review by jessicam639131675 via Citysearch on 7/12/2014
We are excited to announce as of July 1st 2014, there are new owners for Planet Beach Happy Valley. We have new pricing, new product, new d?cor, paint and machines coming soon. Come and see all the wonderful changes that we are doing. We…
WE ARE UNDER NEW OWNERSHIP! by Planet-Beach G via Insider Pages on 7/12/2014
We are proud to announce that there is New ownership, new prices, new machines coming and much, much more. The owners own the Anthem Planet Beach location and are excited for the changes to come to Happy Valley, Glendale. Come and visit us…
BEWARE by Holly H via Insider Pages on 4/25/2014
BEWARE of this business. Dues were taken out of my bank account 2 AND 3 months after having cancelled my membership. Owner refunded only half of money wrongly taken. UNBELIEVEABLE.
My Review by hollyh590980012 via Citysearch on 4/24/2014
BEWARE of this business. Dues were taken out of my bank account 2 AND 3 months after having cancelled my membership. Owner refunded only half of money wrongly taken. UNBELIEVEABLE.
TERRIBLE PHONE ETIQUETTE by Brandi K via Insider Pages on 7/27/2010
I called to ask a few questions about the services they offered and the girl who picked up the phone was absolutely rude, then I tried to make an appointment for later that same day and she didn't even take down my name. She was…
Tanning by melissa k via Insider Pages on 10/8/2005
This is a very nice, well kept tanning salon. Very secure tanning rooms. Very nice and professional staff as well. The prices are not cheap but are reasonable. Nice, newer tanning shop too. Parking is not a problem. Sometimes shop is…