Reviews for Mercedes-Benz of Tucson
Mercedes-Benz of Tucson received an average rating of 5.00 out of 5 stars from 20 reviews.
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by Jomez on 7/15/2023
by Brady on 12/28/2023
by kent on 2/25/2024
by Praise on 1/30/2024
by Ball on 2/8/2024
by Ibragim on 11/16/2023
by Tamara on 3/12/2024
by Shimon on 7/14/2023
by Harris on 2/14/2024
by Brankica on 8/16/2023
by Adina on 10/13/2023
by James on 3/27/2024
by Amanda on 1/3/2024
by Huber on 1/12/2024
by Pranav on 8/31/2023
by Glenna on 4/3/2024
by Umberto on 4/12/2024
by Praise on 11/30/2023
by Spencer on 7/19/2023
by Miranda on 4/18/2024
knowledgeable, courteous and diligent. by Guest G. via Judy's Book on 8/10/2011
I am pleased with customer service has improved tremendously. My service manager Rick is always professional, knowledgeable, courteous and diligent. He certainly has restored my confidence in the service department.
Can't imagine dealing with any other dealership by Guest G. via Judy's Book on 8/5/2011
I always feel that I am treated extremely fair, that they truly have my best interests at heart, and that I am taken care of! Can't imagine dealing with any other dealership so therefore I will just keep coming back to Mercedes! And one…
really nice. by Guest G. via Judy's Book on 8/2/2011
I really appreciated being able to call with a problem Friday evening and getting in for service Monday. I drove up and was greeted by multiple people and was given a free loaner. I was in and out of there in 10 minutes. I couldn't come…
Facility is excellent by Guest G. via Judy's Book on 7/28/2011
Everyone is very friendly and accomodating. Facility is excellent. I did not purchase this Mercedes from them but intend to purchase my next one there. Their service department is quick, clean and efficient. They fixed my problem right and…
he had the loaners brought to me. by Guest G. via Judy's Book on 7/18/2011
The problem with my auto needed three visits to repair. I understand it was an unusual issue. Jason, who always is a pleasure to work with, made it a workable inconvenience in that he had the loaners brought to me. Every other experience I…
I was very pleased with all the help and service. by Guest G. via Judy's Book on 7/14/2011
The dealership came to pick up my car at my house. It was a service call for a repeat problem. The car would not start when they came as I had not driven it for 3 weeks. Harry called the roadside assistance service & they arrived within 20…
attentive, quick, HONEST and informative. by Guest G. via Judy's Book on 7/7/2011
Jason always offers great service. He is attentive, quick, HONEST and informative. I have always been pleased with the service department, since the day I bought my new car. Service is part of the reason I cam back to Mercedes after buying…
always pleasent and accommdating. by Guest G. via Judy's Book on 7/5/2011
Rich Van Sickle has always made me feel welcome. I moved hear from New Jersey four years ago and had no idea where to take my cars for service. I researched the web and found your dealership. I was fortunate enough to have Rich assigned as…
Everyone is friendly and efficient. by Guest G. via Judy's Book on 6/30/2011
I have never been unhappy with the service at the agency. Everyone is friendly and efficient. The waiting room is comfortable, and they are good at giving loaners.It is a job well done.
We appreciated your knowledge by Guest G. via Judy's Book on 6/23/2011
Thank you, Scott, for your time and assistance. We appreciated your knowledge as well as Steve's. He was great.
product knowledge, his respect of customer service, and his willingness to listen and understand the customer's needs are a positive reflection by Guest G. via Judy's Book on 6/1/2011
Kudos to you folks for employing Mr. Gates. From our initial introduction to the recent delivery of our vehicle, Jason was nothing less than a consummate professional representing a product we have grown to love. His product knowledge, his…
Your service department is great. by Guest G. via Judy's Book on 5/17/2011
Your service department is great. Exceptional customer service.
Great job all around by Guest U. via Judy's Book on 3/28/2011
Jason was very helpful the first day I looked at the new car, and explained all of my options related to the end of my old lease. We looked at another lease, the purchase options on my old lease, and a possible lease or purchase on a new…
Overall, a very positive experience by Guest G. via Judy's Book on 3/25/2011
My sales rep was courteous, knowledgable and flexible. Overall, a very positive experience and one that i will recommend to my friend and colleagues.
Best car buying experience I have had by Guest U. via Judy's Book on 3/25/2011
Best car buying experience I have had. All sales personnel knew their product, were courteous and friendly, were genuinely proud of the product they were selling and no one pressured me during the entire experience, including the finance…
This is my 5th Mercedes-Benz by Guest U. via Judy's Book on 3/24/2011
This is my 5th Mercedes-Benz 2nd from Dale he is an outstanding sales person and I will be purchasing my future cars from Dale and the Tucson Mercedes-Benz Angela W.
He is always very helpful and a fine gentleman by Guest U. via Judy's Book on 3/23/2011
Rick Van Sickle is truly a great asset for your firm. He is always very helpful and a fine gentleman.
My sales rep was courteous by Guest G. via Judy's Book on 3/22/2011
My sales rep was courteous, knowledgable and flexible. Overall, a very positive experience and one that i will recommend to my friend and colleagues.
Rich does an outstanding job to ensure my overall satisfaction by Guest U. via Judy's Book on 3/21/2011
Rich Van Sickle is my Service Advisor; Rich does an outstanding job to ensure my overall satisfaction. I believe he possess the skills and talents that enriches a positive experience, and also underlines the loyalty felt when I'm looking…
First time owner by Guest U. via Judy's Book on 3/17/2011
First time owner and will be purchase another in the future love my new car