Reviews for Best Buy
Best Buy received an average rating of 3.19 out of 5 stars from 16 reviews.
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by Mathilda on 2/28/2021
by brockton on 1/10/2021
by brockton on 1/10/2021
by brockton on 1/10/2021
by Amanda on 4/28/2021
by Amanda on 4/28/2021
by Ademir on 10/17/2020
by Ademir on 10/17/2020
by Ademir on 10/17/2020
by Farquhar on 8/29/2020
by Farquhar on 8/29/2020
by Friduman on 12/15/2020
by Friduman on 12/15/2020
by Friduman on 12/15/2020
by Amon on 10/27/2020
by Amon on 10/27/2020
In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal… Read Full Editorial
My Review by alif1010698987 via Citysearch on 12/16/2013
I came to this location to get a Christmas design gift card, I asked to speak to the manager after I walked into the customer service. David Pina, came and I explained that I'd like to change my gift card to a card with Christmas design.…
worse customer service ever by sandyb212 via Citysearch on 4/21/2012
i got there for a good 15 minutes trying to buy an ipod and it took them that long to open the case whee they had them the employee walkie talk someone for the keys and started talking to his coworkers than i finally get ring up employees…
The phone Best Buy has been ringing for 15 minutes and no one has answered by A W via Insider Pages on 2/23/2009
1. We tried to find a sales person to describe the difference in features justifying the $2000 price difference between a Pioneer Kuro and a Pioneer Elite TV. We had read the reviews in Home Theater Magazine, but wanted to hear from an…
Unhelpful, not knowledgable and don't answer their phones - I've gotten the runaround for a week! by makenakai via Citysearch on 2/23/2009
I'm summarizing this saga down to the bare essentials. If I detailed everything that we've been through in just trying to buy a TV, I would still be writing:\r
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1. Sales Staff Not Knowledgeable - After trying for over 30 minutes to…
What customr service! by B R via Insider Pages on 11/16/2008
This is the worst store in the world for assistance. You cant even get them by phone and the operator laughs each time you are disconnected. I would recommend seeing Charles at Circuit Cityin Burbank - he knows what customer service is…
Too many employees huddled together not helping customers! by L K via Insider Pages on 8/14/2008
Nobody wants to help you in this store. I've walked out of it many times disgusted. The last time I was in there I finally got help He immediately took me to the computer to show me what I was looking for and left. I couldn't find him…
WORST EXPERIENCE by chulee via Citysearch on 4/25/2008
PHONE RINGS AND NO ONE PICKS UP = A SHERMAN OAKS (BETTER STORE) EMPLOYEE WAS ONHOLD FOR 7 MINS CALLING BURBANK STORE - I EVEN WALKED IN TO THE STORE ONLY TO NOT FIND MY CD BY THE WAY AND TELL THE MANAGER THAT IN A RECESSION RETAIL SHOULD…
good and bad by Ana L via Insider Pages on 10/8/2005
great variety of products price range is a bit high but they are extremely helpfull with any question you got about the products you are looking at best buy is a good store
PROS: Big selection
CONS: the price
Erik ,Computer Department by Nadine R via Insider Pages on 9/7/2005
Hi:
I have been to many computer stores as well as retail stores, it has been my experience no one seems to deal with customers or even consider customer service as an important quality anymore, until I came to Best Buy in Burbank, where…
Good Service after Frustrating Wait by D. R via Insider Pages on 6/29/2005
This location (and possibly others I'm sure) should start incorporating a "take-a-number" waiting system in their computer department. I found myself ready to buy a computer and unable to get help. I had to practically hold on to the…
Good prices, poor customer service by Sara H via Insider Pages on 6/30/2005
It's so frustrating when you're ready to drop a bundle on a pricey toy and nobody seems to want to sell it to you. This Best Buy should be better staffed.
so-so by juan manuel z via Insider Pages on 6/9/2005
they're not as complete as the other branches of best buy i've been to, sometimes they don't even have the stuff that's advertised on their flyers and like the dvds and cd box sets are usually in a mess, it's so hard to find anything
Huge Best Buy dealer by Priscilla C via Insider Pages on 6/8/2005
I think this is the largest Best Buy I've ever gone to. Usually at large chains it is hard to find a good staff person to help with questions, but this is not true here--I received excellent help when purchasing a refrigerator. The clerk…
staff by chuanhe s via Insider Pages on 3/24/2005
man these dudes are so kewl amd know their stuff and always help me out alot. we don't go anywhere else except to the burbank store and thanks for all your help guys
jay
Good place for electronics by Andy H via Insider Pages on 3/20/2005
The prices are low however on some items the prices may actually be higher so beware of that. All the stores are large and have so many different appliances and electronics and even stereo equipment. however if your looking for computer…
Best Buy by Jessica D via Insider Pages on 2/25/2005
I really enjoy shopping at Best Buy. Their music selection is pretty good and the prices are great (though at times they are slow to stock their shelves). Their customer services is really helpful -- but if they're really busy, you'll…
My Review by T L via Insider Pages on 12/1/2004
The only reason why I go to this best buy is because the prices are really good and it is close to my house. Overall their customer service sucks. The reason why I say that is because they have so many damn employees that just hang around…
