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Granger's

1.0

EZlocal Rating Star

Total Reviews: 1

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HVAC Contractor·Today: 7:00 AM to 7:00 PM·Indio, CA

81077 Indio Blvd Suite D

Indio, CA 92201

(760) 565-2691

Website iconwww.callgrangers.com


About this business

We are Granger's Mechanical Incorporated dba "Granger's". We are conveniently located in the Coachella Valley, and have a team of highly trained technicians and installers that are always available to come to your rescue. Whether you need Air Conditioning, Plumbing, or Electrical services in your home, rest assured that we will help you accomplish your project on time, affordably, and reliably. With more than thirty years in these trades, you can trust that Granger's will always get it done right, the first time.

Products and Services

Rheem/Ruud HVAC Bosch HVAC Navien Tankless Water Heaters Wardflex Gas Piping Systems Bradford White Water Heaters Rheem Water Heaters Trane HVAC Lennox HVAC Carrier HVAC Emerson Comfort Products Air Conditioner Repair Heater Repair Wall Heaters HVAC Replacement Plumbing Service Electrical Service Car Charger Installation HVAC Repair Gas Repair Pool Heater Repair Pool Pump Repair Smart Control Installation Home Automation Install Lighting Install Heater Rheem Air Conditioning, Rheem Water Heating, Daikin Ductless Products, Mitsubishi Ductless Products, Gree Ductless Products, Fujitsu Ductless Products, Bosch Air Conditioning, Leviton Smart Controls, Hue Lighting Products, Sense Energy Monitoring, Residential Remodeling, Ring Security Systems, Video Monitoring Equipment, Network Cabling, Coaxial Cabling Our Specialties: Electrical, Air Conditioning, Heating, Plumbing, Residential Repiping, Residential Remodels, Alarm Systems


Payments Accepted

American ExpressDiscoverFinancing AvailablePersonal ChecksCashMastercardVisa

2019
info@callgrangers.com
Mon 7:00 AM to 7:00 PM
Tue 7:00 AM to 7:00 PM
Wed 7:00 AM to 7:00 PM
Thu 7:00 AM to 7:00 PM
Fri 7:00 AM to 7:00 PM
Sat Closed
Sun Closed

Features

Reviews for Granger's

Granger's received an average rating of 1.00 out of 5 stars from 1 reviews.

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Not a good review. by Thom.Young1957 on 9/23/2021
 

On July 19 2021, we arrived at our newly purchase home in Cathedral City, California, Upon arriving we turned on the air conditioner. After a few hours we discover the AC was not cooling our home down.

I called A1 Service Heroes and they sent someone out, arriving at about 9PM. After looking at the system they determined it was low on freon. The service tech told us that the price of freon for this unit was extremely expensive because of the limited supply, and high demand brought on because of Covid. I asked him how much and he stated it was almost $300 a pound. We were shocked at the price, I asked him if this was the going rate for this type of freon among other venders around the area and he indicated it was. Believing it was the going price for this freon I agreed for him to charge the unit. Our unit took 2.8 pounds at a price of $296 a pound for a total of $828.80 for just the freon. The service call was an additional $199.00.

Three days later I had Blair Heating and Air come out to give me an estimate to install a mini split system to augment our whole house AC system. When the tech queried me on the reason for the mini split system. I told hime the story of the service by A1. His response was one of shock at the price I was charged for the freon. He asked what type of freon my system used thinking it might be R22 the more expensive type of freon. He went out to check the unit and told me that our unit use R410a the less expensive kind and that Blair sold it all day long to non-maintenance contract customers for $45 a pound.

At this point I was extremely upset. I called A1 Service and asked to speak to a manager. The young lady on the phone ask me what it was regarding and I explained the situation. She told me she would reach out to a manager and someone would call me back. After several hours when no one had call me back, I went on their website and sent them a message stated the same information I had provide the young lady. As of September 22, I still have had no response from A1 Service.

On August 25th, I received a reimbursement check from our home warranty for
$ 46. I called them ask them why such a low reimbursement amount. They stated that the freon charge was extremely excessive and their contract amount for R410a is $20 a pound.

On September 23rd I again tried to reach out to someone of authority at A1 Service. I was told by a lady that she would email my concerns to a manager and that they would reach out to me “if the deemed it necessary.”

Why I certainly don’t mind paying the service charge for the call and don’t mind paying the going rate for R410a freon I think this company took advantage of an unknowing customers and the situation that they were in to gouge them by charging $296 pound for something that cost an average for them about $125 for 25 pounds. This by definition is fraud and deceitful.

Beware of this company as they will do anything to increase their bottomline.


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