Carlsen Volvo serves Palo Alto, CA and is located in the 94306 ZIP code.
Reviews for Carlsen Volvo
Carlsen Volvo received an average rating of 3.75 out of 5 stars from 12 reviews.
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by EnD on 9/15/2020
by EnD on 9/15/2020
by Farquhar on 1/1/2021
by Farquhar on 1/1/2021
by Winona on 11/13/2020
by Winona on 11/13/2020
by Amon on 2/28/2021
by Amon on 2/28/2021
by Lina on 6/16/2021
by Lina on 6/16/2021
by Boston on 4/28/2021
by Boston on 4/28/2021
Carlsen Volvo is disappointing by Aleta H via Insider Pages on 11/4/2009
Very disappointing. I would not give Carlsen Volvo any stars whatsoever. I recently asked for a part number for a replacement interior piece for my 2000 XC. The parts department refused to tell my the part number insisting that if I needed…
Carlsen Volvo is good by A H via Insider Pages on 10/3/2009
We leased a car recently. We are looking forward to experiencing the Volvo service. We are hoping that it will be a good experience. So far, we've been enjoying the car.
Carlsen Volvo - Excellent service dept by Kristen E via Insider Pages on 1/22/2009
My husband and I love Volvo's, and have had our most recent one serviced here for the last 5 plus years. Dan is our service manager, and he really goes the extra mile. We have an older 240 wagon, which we love, and they have been great at…
Excellent Service and very knowledgeable staff by Steven R via Insider Pages on 5/7/2008
I have to write about the staff at Carlsen Volvo. I have been bringing my vehicles to them for almost 18 years. I am just amazed at how the staff stays together. I feel like I am going to a relatives house, everyone is still there. The…
Repair work wrong by Julie W via Insider Pages on 9/29/2007
Three of the times I've been here under warranty I've had bad experiences - an incomplete checklist, brakes not done well (which I had to pay for), and then the last time they said they checked my turbo hoses and I don't have a turbo car.…
Sales manager made fun of us by judith y via Insider Pages on 5/5/2007
We've been a customer here for over 10 years, and when our Volvo battery died, we had to go in to get a code to be able to use the radio. The sales manager, who was sitting around on a couch, responded to our request with a number and we…
Great automotive repair shop for Volvos by Jane B via Insider Pages on 5/14/2006
We keep buying Volvos, in large part because we want to be able to go to Carlsen Volvo for repairs and service. The location is so convenient, and they are so meticulous in taking care of our cars. The people are very nice, and never…
good parts department by Evelyn G via Insider Pages on 5/13/2006
We bought our 1986 Volvo at Carlsen Volvo and used to have it serviced there but moved to Say Ray in Palo Alto. Most recently, I have used Carlsen for parts. The plastic door pockets and visor hooks have become brittle with age and I…
Fantastic service by Lakshmi S via Insider Pages on 5/13/2006
I have a volvo cross country that I bought from them in 2000. Their service has always been excellent. I love the car. I had emergency problems with the locks and lights once. I just took it to them and fixed it right away without needing…
So-So Sales, O.K. Service by J. Z via Insider Pages on 5/2/2006
Getting a used Volvo here can be fairly easy, but like most used car dealers, be prepared for the slick performance of the salesman. They boast amongst each other about how quickly they cam get a car in for a lease return and turn it…
volvo servicing by M P via Insider Pages on 4/27/2006
They are very busy and often scheduling is difficult. Sometimes they are not as through as one would expect and it's required multiple return visits to get something done right.
Premier Volvo Dealer by A D. via Judy's Book on 7/15/2005
Volvos are not for everyone. Volvos do have very high safety ratings, and are known for their dependability. There are several new sportier models. It’s the sort of car parents feel safe driving - My “mother” got her blue Volvo station…
