Reviews for FlatRate Moving
FlatRate Moving received an average rating of 3.45 out of 5 stars from 20 reviews.
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by Friduman on 10/23/2020
by Winona on 2/8/2021
by Amon on 5/27/2021
by Amon on 5/27/2021
by Boston on 9/27/2020
by Ademir on 6/5/2021
by Ademir on 6/5/2021
by Tina004 on 11/25/2020
by Pema on 3/12/2021
by Pema on 3/12/2021
by Goronwy on 5/10/2021
by Goronwy on 5/10/2021
by Eshe on 10/30/2020
by Umberto on 9/11/2020
by Guadalupe on 12/27/2020
by James on 11/8/2020
by Tamara on 2/24/2021
by Vitaly on 4/23/2021
by Vitaly on 4/23/2021
by Artturi on 10/13/2020
See my recent Yelp review by Charles M H via Customer Lobby on 1/14/2015
See my recent Yelp review to support this and Yelp's review!
Great service: extremely pleased and would use them again, although it took a while for my stuff to arrive. by Kemmy M via Customer Lobby on 10/28/2014
I moved from San Francisco, CA to Eastern Tennessee using FlatRate. I was very pleased with the service I got! First of all, I contacted them less than 2 weeks prior to my move date, and they were very willing to accommodate me and came…
Great moving experience by Amos B via Customer Lobby on 9/8/2014
We moved with Flatrate moving from northern California to the Philadelphia area, with one month of storage between delivery. We went with the self-pack option, which went well - however, in retrospect, I would definitely have paid for them…
Great experience by Priscilla P via Customer Lobby on 9/8/2014
Moving from coast to coast can be stressful, but Flatrate made the process more bearable. They were so professional. An agent came to see my things and deliver a flatrate quote (which they held true to). The movers that came to pick my…
Very pleased by Janna W via Customer Lobby on 9/6/2014
Very pleased
not quite the total experience by Peter W via Customer Lobby on 9/3/2014
The setup was the easiest part. The follow through, not so much. I had to remind them on several occasions to confirm my pickup date & time, and to offer payment way in advance but nobody followed up. Several items were damaged and…
Late, Slow, Bad Communication by Toni M via Customer Lobby on 9/2/2014
My experience relocating my ill Mother fron San Diego to Texas, was terrible. The movers were more than 4 hours late arriving. They were extremely slow, 7-8 hours to pack up a 1 bed room apartment. So I had to assist with the packing…
Always Great! by Laura H via Customer Lobby on 9/1/2014
I've moved with Flat Rate about 3 times and it's always excellent! They are professional, helpful, and do a great job! The movers are friendly. They've packed me too the last couple times and everything comes out not broken -- which is…
Damaged items by Moses H via Customer Lobby on 8/30/2014
I recently moved from Los Angeles, CA to Chandler, AZ, and when my stuff was delivered, I found that a couple of my items were damaged. Since the delivery on August 7, there has been no resolution for the items that were damaged.
The personalities of the guys that moved me were great. No anger and frustration as they fatigued. However, I have moved more than every 5 years and I have never had so much broken. Nothing of value except for sentimentally, but boxes were crushed, lampshade broken, a couple of dishes broken. by Katherine G via Customer Lobby on 8/30/2014
See above Review Summary.
Nice guys, but items missing and damaged! by Mark A via Customer Lobby on 8/30/2014
I wanted to give a positive review, because the guys who packed the items were nice and promised the items would be safely shipped. Unfortunately, a very valuable pedestal was taken from the apartment but not shipped to us, and one lamp…
Movers were great, back office service is a mess by Uyen N via Customer Lobby on 8/25/2014
First off: the movers were generally very diligent, polite, and careful. However, service at headquarters is spotty and unresponsive.
A hallway lamp was accidentally broken by one of the movers, which is understandable. We took pictures…
Generally good with a few reservations and some broken things by Brooke H via Customer Lobby on 8/24/2014
The service side of Flatrate is excellent. The estimator was very prompt and efficient and the price was good. On both ends (packing/pickup and delivery) the supervisors were excellent.
Several of my things arrived broken because they…
Great value! by Peter G via Customer Lobby on 8/23/2014
Very good overall service. I was a little leery about any upcharges since the quote was over the internet, but they came in and did a great job. I had a piece of my furniture break (my fault) and they had no problem taking another piece…
always very pleasant and easy. best part of my moving process by roush k via Customer Lobby on 8/16/2014
this is the 4rth time I've used flatrate to move. I've referred them to 7 people and will continue to use them and refer them. Everyone is so helpful, easy going, pleasant, and kind. It was the easiest part of my move.
Quite a bit if damage to my stuff. And two missing boxes. by Augustus A via Customer Lobby on 8/10/2014
Stuff was damaged and missing boxes. Also very haphazard planning of numbering. Were polite when picking stuff. Only two people provided for dropping stuff and one of them was very rude and threatening and threatened to leave the work half…
poor packaging of boxes. dumped drawers full of stuff on top of clothing. hard items jammed into wardrobe boxes and ruining/wrinkling/soiling clothes inside. had to wash or dry clean all clothes. they did not unpack anything. had a small woman and her kids moving boxes into our new place. awful. by chris m via Customer Lobby on 8/7/2014
poor packaging and no unpacking as we paid for. dumped drawers full of stuff on top of clothing. hard items jammed into wardrobe boxes and ruining/wrinkling/soiling clothes inside. had to wash or dry clean all clothes. they did not…
Fantastic experience by Amy S via Customer Lobby on 7/29/2014
I hired Flat Rate for a cross country move and would recommend them wholeheartedly - this was my 5th cross country move and first time using Flat Rate. They were incredibly accommodating with move dates and the movers both at origin and…
Lost Boxes, Damaged Goods, Poor Follow up by David C via Customer Lobby on 7/28/2014
I recently moved from San Francisco to Seattle and the experience was less than ideal. The moving out process was fine, but the moving in process was horrible. The truck they used couldn't fit in the alley way (never asked about size…
Items mostly intact by Sara M via Customer Lobby on 7/22/2014
My fragile items survived but they covered my couch, bookcases and desk in tape that damaged the items when I took it off!!! The shipment came a few days late and throughout the journey the office barely had info if where the truck was.…
