Reviews for Pep Boys
Pep Boys received an average rating of 2.00 out of 5 stars from 11 reviews.
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by Petur on 9/12/2021
by Petur on 9/12/2021
by Amita on 7/25/2021
by Shimon on 11/10/2021
by Abram on 9/21/2021
by brockton on 3/13/2021
by Amanda on 6/29/2021
by Farquhar on 8/26/2021
by Gisela on 2/15/2021
by Mathilda on 4/14/2021
by Boston on 2/24/2021
Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance. Read Full Editorial
Pep Boys Mess you up by X L via Insider Pages on 11/24/2009
Never take your vehicle to Pep Boys, they will mess you up. I took my friend's car & my truck to service there, they drain my friend's vehicle completely & say it needs new battery. Their service people almost mess up my exhaust system by…
Pep Boys is HORRIBLE! by Julie O via Insider Pages on 2/28/2009
I had a very slow leak in my Driver's side rear tire for a week or so. So, I took my car to our local Pep boys on 2/21 to have them check it out. When we arrived first thing in the morning, they were already SWAMPED. We waited for 3 hours…
tire problem by Gino V via Insider Pages on 10/24/2008
Pep boys found a nail in front tire. They said they fixed it. Upon driving home (90 miles) I noticed the left front tire was at 12 pounds. another tire at 26, another tire at 32, and the other at 30. Normal is 26 pounds.\r
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Today my…
brakes by shannon m via Insider Pages on 8/30/2008
My experience at Pep Boys was wonderful. I called this morning and asked about brakes pads they said come on down we will fix you up!\r
This is a holiday weekend and they got me in and out of there very quickly. They explained future…
Editorial Review by Citysearch Editors by Contributor via Citysearch on 1/22/2008
California chain targets DIY customers with part replacements, air compressors, creepers and repair manuals. Also sells go-carts, halogen headlights and more.
alternator service by manu p via Insider Pages on 7/4/2007
asked for alternate check, which I knew was bad because it was overcharging my car.and I told them just change alternator since i am pretty good at diagnosing the small problem. I had alternator checked at kragen and they told me that you…
Bad Service by mohana k via Insider Pages on 4/5/2007
Recently did 90K service at this pep boys. They said, the standard 90K service for my car is around $250. After the inspection , they called me and said, I have to change Brake drum and Brake pads, and it will cost $415 and they did not…
Lots of trouble by mmgarcia via Citysearch on 12/1/2006
I came to this place because it was affordable thinking, this is a great deal instead of paying 500 dollars for a break change at the dealership...but I guess you get what you paid for. I had to return to the shop continuously because my…
Better Customor Service Elsewhere by J. Z via Insider Pages on 5/1/2006
In a 45-minute trip to this auto parts / tire installation store, not a single employee asked if I needed help.\r
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There are probably more service-oriented businesses to be found elsewhere
Please avoid by Shivakumar J via Insider Pages on 3/8/2006
I used to take my car to this place because it was nearby. However the service sucks. They messed my car up real bad one time and I had to take it to the dealer to get it fixed. The guys in the counter act like they are doing us a favor.…
poor customer service by scott j via Insider Pages on 2/18/2006
I phoned the sunnyvale store, requesting a time I should arrive for a short wait for tire installation, and they said they were not busy. After I selected tires for my automobile, the price he quoted was much higher than expected, and…
poor customer service by scottdsw via Citysearch on 2/18/2006
"Although I purchase from pep boys often, I had a fairly poor experience with this pep boys on tire installation. When I phoned the pep boys in sunnyvale ca, they said they were not busy, and yet, after I arrived at the sunnyvale pep boys,…
