Reviews for Pep Boys
Pep Boys received an average rating of 1.50 out of 5 stars from 8 reviews.
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by Quinton on 5/17/2021
by Mike on 9/2/2021
by Brankica on 10/30/2021
by Rosa on 10/4/2021
by Samael on 2/5/2021
by Ciriaco on 7/21/2021
by gomez on 6/2/2021
by Petur on 1/19/2021
Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance. Read Full Editorial
Lying Hucksters by Joe W via Insider Pages on 12/27/2008
Took my van in for a winter inspection. After paying for a front brake replacement and power steering pump replacement, my van promptly died on the I-5 Freeway.\r
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Towed it back to Pep Boys in Torrance where they exonerated themselves…
Pep Boys Ripoff by Joe W. via Judy's Book on 12/26/2008
Took my van in for a winter inspection. After paying for a front brake replacement and power steering pump replacement, my van promptly died on the I-5 Freeway.Towed it back to Pep Boys in Torrance where they exonerated themselves of…
Great Service/Prices More than Fair by Diane K via Insider Pages on 8/30/2008
I brought my car Pep Boys on Sepulveda for brakes last year. They quoted me $300, but ended up charging me under $150 and did a great job. I recently brought my car in again because it was making a rattling noise on uneven pavement. It…
Your staff suck!!! by James H via Insider Pages on 2/17/2007
Like some other reviewers here I've had 2 bad experiences. I was overcharged twice- had to literally pull the tag off the shelf and show the clerk who literally refused to check the price. It was like I was causing HER a problem. Even…
Stay away from Pep Boys in Torrance! by Hugo P. via Judy's Book on 12/14/2006
New brakes were installed in my car by Pep Boys Torrance in November 2006. The day after, as I was driving, the front brakes began to smoke, and I almost lost control of my car. Both brakes were smoking as I drove the car back to Pep…
OH MY GOD! WHAT HAVE YOU DONE?!!! by Miss Jill S via Insider Pages on 9/12/2006
Ok, so I went to get tires. Showed up, they drove my car into their garage, changed my tires, and couldn't drive it out. I CAUGHT THEM pushing the car into the parking lot. When I asked what they were doing, they said, "It's Broken" "I…
Terrible customer service by Frank T via Insider Pages on 1/9/2006
My wife and I waited at the parts counter for ten minutes before we were even acknowledged. Then one of the counter guys made fun of the car we were purchasing the part for. We could not believe that we had come to the store to have a…
Rip-off Boys by Casey B via Insider Pages on 6/7/2005
Two absolutely awful experiences have proven the Pep Boys in Torrance to be the worst service I have ever received. The internal store staff was not interested in helping me, after waiting for 7 minutes at the counter, the service…
