Reviews for Bob’s Discount Furniture and Mattress Store
Bob’s Discount Furniture and Mattress Store received an average rating of 1.50 out of 5 stars from 20 reviews.
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by Tina004 on 3/12/2021
by Tina004 on 3/12/2021
by Farquhar on 6/27/2021
by Farquhar on 6/27/2021
by Glenna on 5/9/2021
by Glenna on 5/9/2021
by Amon on 8/25/2021
by Hormizd on 7/7/2021
by Hormizd on 7/7/2021
by Hormizd on 7/7/2021
by Boston on 12/26/2020
by Boston on 12/26/2020
by Jehonathan on 4/13/2021
by Tina004 on 2/23/2021
by Tina004 on 2/23/2021
by Pema on 6/11/2021
by Pema on 6/11/2021
by Quinton on 9/26/2021
by Quinton on 9/26/2021
by Goronwy on 8/8/2021
Horrible customer service by Adam A via Insider Pages on 9/8/2012
I was told my furniture would be delivered between 8am-11am and to use their "state-of-the-art" technology on their website to track my delivery. At 8am, I use the tracker and it says deliver time is 8:03am so I assume I'm the first…
MaryAnn - Boston by mariana k via Insider Pages on 2/25/2011
I can't even explain the horror show that Bob's discount furniture is. Truly unbelievable to me that he can actually stay in business with the horrible customer service and just awful quality merchandise. I feel like an idiot that I…
You must be high to deal with them by No Bobs via Citysearch on 2/15/2011
Run don't walk away from Bob's.
They failed to deliver on 2 different days.
They won't answer the phone.
The deliverymen apparently can't tell time.
Must I go on?
Disgusted with Bob's by diane b via Insider Pages on 2/14/2011
I too, have had a bad experience form Bob's. Order and purchaced\r
a plain jane recliner. Paid up front the date was 12/10/10. Was told by the salesman it would be in on 1/8/11. The lady at the\r
desk told us we were responsible to…
Desperate for my money's worth by Robyn H via Insider Pages on 12/30/2010
How do you get in contact with customer service??? I would love a phone number for corporate headquarters to state my complaint. The one listed is actually a store and does not open at 6:30 am as listed. Please help me out someone!!!
MORONS! by Javier A via Insider Pages on 12/5/2010
Stay away! the stories are true!! delivery nightmares. the sales agents will tell you an item is in stock and ready for delivery to make a quick sale then they really arent and the expected delivery day comes, we threw away our old ouch to…
BOBS IS TERRIBLE!!!!!!!!!!!!!!! by cheryl s via Insider Pages on 11/20/2010
DO NOT GO HERE...I am soooo pissed off at this company right now I dont even have the energy to explain myself...THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED, I work at a call center and I know the ins and outs of how a customer is…
worst customer service by nic b via Insider Pages on 11/5/2010
Bobs has the worst customer service ever. I have been trying to contact them for the last three weeks. Finally they said they would get. back to exchange two tables that were lopsided. NOONE ever called. Go somewhere where they care and…
Bob's Disocount Furniture tells customer to DROP DEAD by Joe M via Insider Pages on 10/28/2010
(860)645-3208 Bob's Discount Furniture Corporate Phone number\r
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Well here's another of Bob's Discount HORROR STORIES. I bought the Eldorado wall unit along with 2 end tables. Total sale was $1750 system from the Yonkers store approx.…
MOTHER OF 6 by dalli m via Insider Pages on 10/16/2010
Thru out the years I have purchased many items from bob's and honestly I have had only one bad experience. Which was purchasing a mattress from the pit ( but I should of known better ) Other than that, I have purchased 4 beds and the…
Not happy about Bob's delievery service by steven k via Insider Pages on 10/8/2010
I bought two bed sets on two different occassions at Bob's Furniture in Soughinton.\r
Last year, the delievery guys left without assembling the bed sets appropriately. I should've checked their work throughly.\r
This time as they got into…
Bobs discount service by william r via Insider Pages on 7/30/2010
on valentines day 2010 my wife and i took delivery of a bobs king size bed mans chest dresser and night stand what a nightmare the bed was broken by the delivery personell(if you can call them that) it started ok till about an hour in…
bobs and sex offenders by david s via Insider Pages on 7/8/2010
My comment is this.if you have\r
Children don't bring them to bobs discount furniture in southington ct.because there is a registered sex offender that works in the warehouse who travels in and out from the warehouse to the main…
Watch out they double sell furniture by Mary F via Insider Pages on 6/17/2010
I went to Bob's discount store in Southington because is a really big place with alot to choose from. I bought from the Pit (a clearance area) the set I bought was a really nice leather sectional with pillows. When I got the next day to…
Bob's, the working mans freind? by Steven P via Insider Pages on 6/16/2009
my experience was very enlightening. my father and myself went to the Southington store to buy a mattress for his tractor trailer which is just a twin mattress. the sales person gave us a lot of help when she realized they didn't have any…
Bobs wont even do the job, customer expected to do it by jean w via Insider Pages on 4/10/2009
I have bought $2000.00 worth of products for two years that's $2000.00 each year and this Feb.09 I purchased once again a bedroom set for my daughter and have many issues with it and issues also with the people at Bobs telling me such…
Not what it's cracked up to be by Dan W via Insider Pages on 3/10/2009
After 5 months of waiting for the fabric for the back of our new couch, the company has it on back order. Not GOOD! I am waiting for a settlement from Bob's, either cash or a new piece of furniture. I am not a happy customer after being…
stay away by tony s via Insider Pages on 3/3/2009
What junk, i brought a 5yr warranty's after two yrs it started to fall apart, called them they told me it was my fault.. i am going to court with them soon. please do not buy anything from them it is held together with bubble gum and…
Know what to expect before you go by Shahbeila B via Insider Pages on 11/18/2008
Our experience with Bob's has been very positive for the most part. We have purchased several pieces of furniture over the years and have never had a problem with quality. Of course the price is great and the Pit holds some fabulous…
get what you pay for...or maybe even less by tina c via Insider Pages on 7/11/2008
We bought a sofa table from scratch and dent...no problems with that, the price was right. We also bought a sofa and chaise (the concord set) about 2 years ago and feel not only are they extremely uncomfortable but you just feel as though…