Reviews for Universal Air & Heat
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My Review by johnd1995195692 via Citysearch on 5/24/2017
I just had an ac unit installed last month and was happy with the job and price. My interactions with everyone was positive. I must admit I was upset when I didn't receive my ac filter. It came today but unfortunately it's small so I guess…
My Review by maribethd273838668 via Citysearch on 10/17/2016
My husband and I spent thousands of dollars on a new air conditioner. First off the guy that installed it was pissed off. They are paid by the job and they waited all day for them to bring a tall enough ladder. No excuse for a bad job!!!…
My Review by orlandoo420967087 via Citysearch on 6/14/2015
first and last this company has no serious and responsible when you need them for repair or maintenance contract. You can spend the whole day waiting for them without receiving a call to let you know or before thirty minutes to arrive. It…
My Review by gloriousl via Citysearch on 4/22/2015
On the technician's initial assessment, he advised me of the need to have my coils cleaned and said I needed to replace the entire duct system. I couldn't afford to do both, so he said the duct system was the most needed. To make a long…
My Review by bigb1370906955 via Citysearch on 4/15/2015
Update(April 15) The guys were on site until about 9:30pm last night,, and the job is NOT complete,, the unit is running but the roof gable was left open overnight. And upon closer examination of the install , it is quite clear that the…
My Review by charliew197516241 via Citysearch on 10/21/2013
RIch really went the extra mile to determine what was wrong with my unit and kept at it\r
until he found the problem. HE ALso provided excellent customer service and was very\r
personable and above all honest...what a rarity these days. I…
My Review by lynnt159203576 via Citysearch on 9/11/2013
When my air conditioner died I called Universal Heat and Air and got the lowest estimate in town by a long shot. The work was done in a courteous and professional manner with no problems. I had my mom replace her ac with a Rheem from…
My Review by dwaw via Citysearch on 9/5/2013
Great, thorough, service. Jason showed up around 4 pm for some duct cleaning in our newly purchased home. Showed me some other desperately needed work ( coil cleaning etc). Coils were covered in a thick slime as the previous owners never…
My Review by mangek via Citysearch on 8/28/2013
Universal Air and Heat was a new company to me. They showed up when they said they would, which was a good start, and in came Will Cash. He was extremely thorough and answered all questions. Will was very professional even after he…
My Review by ChentarYY via Citysearch on 8/21/2013
Fair /good price. Came when they said, did what they said, stayed till the job was done. Chris the head installer was polite, and helpful. Job done is as good or better than original. I have recommended them to 2 other people in my…
My Review by Staceplace via Citysearch on 8/15/2013
Great, thorough, service. Jason showed up around 4 pm for some duct cleaning in our newly purchased home. Showed me some other desperately needed work ( coil cleaning etc). Coils were covered in a thick slime as the previous owners never…
My Review by timn103336939 via Citysearch on 6/7/2013
I owe Universal Air an apology. I jumped the gun lodging complaints as my system still had the same problem and they had not returned to complete their inspection test. They have now returned and satisfactorily completed our agreement and…
My Review by gloriar1440222985 via Citysearch on 4/29/2013
Jason was a 5 star customer service agent. I am new with your company and I will always be a customer. I like the service that Rick and Jason offered me.
My Review by benjaminb150118652 via Citysearch on 4/26/2013
The technician called when the office said he would and showed up on time. He was professional and did an inspection of my system before recommending additional services. I would reccommend their services.
My Review by cristinad1578599443 via Citysearch on 4/24/2013
I take back every word I said on March 16, 2013. Unreliable, unprofessional, have been waiting 4 consecutive weekends for them to come and fix the floor and door frame they burned and to bring the air filter I bought and was measured…
My Review by stevem1539959079 via Citysearch on 3/30/2013
I had a great experience with universal air and heat the guy came out on time and did a great job and the price was not bad at all, there are allot of company that say one thing and then do another but I will say this one stands apart from…
My Review by helenb341225650 via Citysearch on 3/29/2013
I had a very good experience today. Jason was very professional, knowledgable and aware of and careful with the surroundings inside of my home. He was very informative as it related to different products and services that would help to…
My Review by joberta via Citysearch on 3/19/2013
Jason and Lazaro were very professional, competent and quite neat .
My Review by jenniferc1386126044 via Citysearch on 3/18/2013
Jason and Lazaro are the Best team, they are really professional guys
My Review by dalud via Citysearch on 3/11/2013
I'm happy with the service I received today from Stacy & Joey. They were extremely professional, well-spoken and informative. I did not feel like they were trying to deceive me into thinking I needed more services than were required,…
