Reviews for Lexus of Naples
Be the first to write a review for Lexus of Naples on EZlocal!
Write a review
My Review by mikes1059114380 via Citysearch on 8/24/2017
We had an Excellent Buying Experience here. Sean Kearney bent over backwards with customer service! A stress free buying experience and we got a great deal!
My Review by ls1640240075 via Citysearch on 8/2/2017
Another excellent experience at Germain Lexus. Allyson Chatham is always helpful and willing to solve the concern. She keeps you informed of all costs up front. I recommend Allyson and her team.
My Review by joelk1944290105 via Citysearch on 7/30/2017
Service Advisor Dave McKinney provides superior customer support and he knows us and our Lexus personally.
My Review by irenec1210443238 via Citysearch on 7/23/2017
If customer service is a priority for you, then Germain Lexus of Naples is the place for you. Unrivaled service on the sales floor, in maintenance, at the free car wash (where I tip heavily cuz the guys there are hardworking and…
My Review by janett1027976797 via Citysearch on 7/4/2017
Just want to thank Sean Kearney for the professional treatment he provided when we purchased our Toyota Avalon. We drove from Palm Coast to Naples to view and test drive the car and were pleasantly surprised that he had pulled the car…
My Review by toms1372374775 via Citysearch on 5/23/2017
Service advisor Dan Rusnick did an excellent job on my first service visit (5,000 miles). He was cordial,professional and the service was timely.
My Review by pauld578254999 via Citysearch on 4/7/2017
Germain Lexus is one of three dealerships that I service my cars.(I have two ES350.) Your service advisor, Beverly Coppola, has help me a couple of times in the past. She is without a doubt, an asset to Germain Lexus. she is pleasant…
My Review by filomenoavilajrb via Citysearch on 4/6/2017
KUDOS TO MR. EVERTON WEBLEY OF LEXUS GERMAINE FOR THE WONDERFUL SALESMANSHIP HE PERFORMED TO ME. HIS EXPERTISE AND PROFESSIONALIM IS INDESPANSIBLE AT GERMAINE. AM GOING NOWHERE EXCEPT AT GERMAINE BECAUSE OF HIM. THANKS AGAIN EVERTON AND…
My Review by vickiew1815750760 via Citysearch on 4/1/2017
I had been thinking about buying a new car for a while. Then I got serious and started trying different brands of cars. What an experience. My friends had gone to Germain Lexus and worked with Brett Shields to find the right fit in a car…
My Review by dans1802512332 via Citysearch on 3/15/2017
We were so pleased with the " Lexus " level of service we experienced on the 9th of March ! We were going to trade in two older Lexus vehicles for a newer SUV , at least that was our intention.Everyone we came in contact with were so…
My Review by karmag via Citysearch on 3/7/2017
Alyson Chatham goes out of her way to help consistently. I would not consider going anywhere else as long as she is at Germain Lexus.
My Review by annel1599661002 via Citysearch on 3/5/2017
I could not be more pleased with my new Lexus ES 350. The service provided me by Charles Koenig couldn't have been better. He made the entire process of exchanging my 2014 Lexus ES for a new 2017 simple and painless. It was also quick. …
My Review by catherines1224981580 via Citysearch on 2/25/2017
Beverly Coppola is my service adviser at Germain Lexus of Naples.\r
I am completely satisfied with the level of service that I receive at Germain. Beverly's, warm personality make her a delight to deal with. She's the best.
My Review by howardj1947146215 via Citysearch on 2/10/2017
Another excellent service experience at Germain Lexus. Danny Rusinik has been my service advisor for the past 3 years and even though I'm only here during the winter and purchased my car in Boston he treats me as a valued customer on each…
My Review by marilyns1393856019 via Citysearch on 1/26/2017
We love our pre-owned Lexus RX350. Dan Hussmann was our sales person and he went above and beyond expectations. He explained the differences in our RX330 that we traded in and the RX350. We test drove the car and his comments were…
My Review by stephend237001181 via Citysearch on 1/23/2017
I want to first thanks John Azarow, Sales, and Shawn Chapman, Service, for all the help they've given me trying to solve both the wind noise and the idle issue.\r
However, I am disappointed in the Pre-owned, certified RX 350 I purchased.…
My Review by lindaw1174592462 via Citysearch on 1/22/2017
Germaine Lexus IS wonderful, but last week went over and above my expectations. Carrie Lorenz was personable, efficient and knowledgeable in dealing with a regular service update that turned into the repair of a sensitive part. She…
My Review by betha1985686460 via Citysearch on 1/20/2017
Have had more than one diff Lexus vehicle and Dan Rusinik has been my service advisor for quite awhile. He's great. Although young, he's quite knowledgeable and has always taken care of all my automotive needs. He's gone above and beyond…
My Review by dans1551186931 via Citysearch on 1/12/2017
John Mccloskey was superb. Easy to schedule an appointment on-line. Prompt discussion on needs and goals at time of drop off. Mr. Mccloskey assured timely service and called me immediately upon completion. My SC 430 is a bit old but runs…
My Review by richardm986421669 via Citysearch on 1/7/2017
I had a choice to have my service done up north or wait until I got down to Naples. I waited and had it done at Germain. Other than the amenities they provide for their customers in the lounge, the service writers are terrific, especially…
