JTM Service Group

Reviews for JTM Service Group

JTM Service Group received an average rating of 2.14 out of 5 stars from 7 reviews.

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by Goronwy on 1/4/2021

 

by Eshe on 4/21/2021

 

by Umberto on 3/3/2021

 

by Umberto on 3/3/2021

 

by Guadalupe on 6/19/2021

 

by Lando on 10/5/2021

 

by Artturi on 4/5/2021

 

My Review by timp1436062985 via Citysearch on 2/27/2015

Avoid like the plague. Came out to fix top ice maker, after a day or two both the top AND bottom don't work! Can't get them back out to make it right. Awful customer service.

My Review by tayraj via Citysearch on 7/24/2014

at first i was iffy, seeing the reviews. But thought what the hell lets try it anyway. My oven has been a mess for years, we couldnt even turn it on without flipping the breaker on and off, it would run constantly, but eventually the oven…

My Review by jacksont1477946766 via Citysearch on 7/24/2014

Amazing job. Very polite and punctual. A friend refereed me to this company, our a/c had not been blowing cool and Joe the owner came out, took a look and revealed that it had been over charged. now my house is cool, finally able to get…

My Review by trishab250214638 via Citysearch on 5/8/2014

Very impressed!! i am so thankful, my dryer had not been working for over a week. i called many other companies but no one could fix the issue. a friend of my referred me to j martians, a tech came out tested my dryer and it came back as…

My Review by joem922007997 via Citysearch on 5/6/2014

Re Nickolas Trishin Below This post.\r The words I post here is true.To start with hes not good with English so some real\r misunderstanding what's said here.Ye,s he is a hot head and I can be as well.We clashed,I defrosted his fridge…

My Review by nicktyr via Citysearch on 5/6/2014

Poor diagnostic and no repair. Owner is rude and unprofessional. Beware of this business! We were assigned this company by Whirlpool to service our refrigerator under warranty. Joseph, Martin, company owner, came out to service our fridge…

My Review by scottm388118558 via Citysearch on 2/11/2014

i dont know what the story is with these guys but they never answer the phone, never call back, misdiagnosed the original problem, did not fix the appliance, and never communicate. We were put in touch with them via a warranty and I was…

My Review by jasonm280391886 via Citysearch on 9/26/2013

PLEASE GO ELSEWHERE!!!!!! They came out after the first company absolutely did nothing to fix the fridge. I told the tech, Jeff, about all the issues we had with the first guy that came out. He agreed to everything my wife and I said to…

repairs by extra58 via Citysearch on 2/23/2011

I don't believe every thing i read.So i tried this company.They were great made my repair and was on time .I also spoke with the owner J.Martins .We talked alot about service.The post on his company started in 2008 he has been open for…

Keep Looking - I do not recommend! by mumford via Citysearch on 2/22/2011

Boy. This was not a good experience. Basically they are really overpriced. I found (too late) someone else that could perform the labor for $70 instead of their standard labor charge of $185. It took only 15 minutes to do the work. …

Very poor service, very rude customer service by AtlantaReview2 via Citysearch on 6/15/2009

On May, 14, 2009, J. Martin replaced a defective ice maker. As soon as the ice maker was replaced, water from the ice maker was running down the side of freezer instead of filling the ice trays. J. Martin's technician told me I needed a…

GREAT SERVICE by jmart48 via Citysearch on 5/31/2009

J Martins has been in business for over a decade, making repairs on both in warranty and out of warranty appliances for more than seven different manufacturers! Continued education classes are attended 3 times a year for each manufacturer…

Terrible Customer service, still haven't fixed problem after 2 1/2 months! by givingmyopinion via Citysearch on 8/15/2008

My ice maker on the refrigerator quite working, it was under warranty and J Martin happened to be the company assigned by the warranty company to fix the problem. First appointment was scheduled, they were late (after the assigned 9-1 time…

No show by ellehcim18 via Citysearch on 5/23/2008

The earliest they could fit in my fridge repair was two weeks after I called. I took a 9-1 appointment on a Friday, since they don't work weekends. I took off work for the appointment. They haven't bothered to show up or call to arrange a…

TERRIBLE SERVICE GO ELSEWHERE by dekewf via Citysearch on 1/2/2008

Worst customer service of any business in Atlanta; no callbacks, cant fix the product ; woman who answers calls is very rude and not helpful; Had to call them 3-4 times just to come look at my broken appliance and the person they sent…