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Computer Repair Service·Today: 10:00 AM to 7:00 PM·Marietta, GA
3605 Sandy Plains Road Suite 125
Marietta, GA 30066
www.ubreakifix.com
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uBreakiFix - Phone and Computer Repair received an average rating of 1.00 out of 5 stars from 1 reviews.
Do NOT Go Here by Haylei.bruno on 9/24/2019 An efficient 30 minute errand turned into a stressful course of 24 hours because of a particular technician at this location.I was traveling through Marietta and decided to check and see if I could have my battery replaced real quick before I headed back to school 2 hours away. The technician assured me he would be done in 30 minutes, and I assured him I would be back to pick it up before my road trip. The technician closed the store before I could pick my phone up, and I was left without my only form of communication when traveling back and maneuvering through campus by myself the next day. This put me in a dangerous situation as a young female woman, especially after one of my classmates reported someone following her home from campus just two days prior. I explained my worries to Jennifer at their corporate location and she told me "I would be fine, I can always wave down a car off the side of the highway" if something happens.I was put in a situation where I had to drive for two hours in the dark trying to look at paper GPS instructions because I was without my form of navigation, and I also had to unpack my car by myself on a college campus without any form of communication. The technician claimed he tried to contact me through email, but I NEVER received any form of communication for his reasoning as to why I was not allowed to pick up my phone. Please consider another repair store if you want sympathetic customer service. Better care should be taken when you're a business dealing people's forms of communication.
An efficient 30 minute errand turned into a stressful course of 24 hours because of a particular technician at this location.I was traveling through Marietta and decided to check and see if I could have my battery replaced real quick before I headed back to school 2 hours away. The technician assured me he would be done in 30 minutes, and I assured him I would be back to pick it up before my road trip. The technician closed the store before I could pick my phone up, and I was left without my only form of communication when traveling back and maneuvering through campus by myself the next day. This put me in a dangerous situation as a young female woman, especially after one of my classmates reported someone following her home from campus just two days prior. I explained my worries to Jennifer at their corporate location and she told me "I would be fine, I can always wave down a car off the side of the highway" if something happens.I was put in a situation where I had to drive for two hours in the dark trying to look at paper GPS instructions because I was without my form of navigation, and I also had to unpack my car by myself on a college campus without any form of communication. The technician claimed he tried to contact me through email, but I NEVER received any form of communication for his reasoning as to why I was not allowed to pick up my phone. Please consider another repair store if you want sympathetic customer service. Better care should be taken when you're a business dealing people's forms of communication.
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