Captivated

Captivated is a cutting-edge messaging platform that leverages the power of Text (SMS) and other channels for your business. Don’t force customers to use “two struggling channels” (phone and email) to communicate? With Captivated, you can say… “to better serve you, you may now text us on our landline.” Speed and responsiveness are the key drivers of satisfaction and loyalty. Imagine managing all of your messaging channels in one unified inbox and those conversations always being routed to the right person on your team. Regardless of the channel, leverage powerful features like Form Request, Text to Pay, Scheduled Messages, Group Send, and Quick Templates. Captivated ~ Real Conversations, Real Fast™