Family Carpet Cleaning & Repair serves Florence, KY and is located in the 41042 ZIP code.
Reviews for Family Carpet Cleaning & Repair
Family Carpet Cleaning & Repair received an average rating of 3.67 out of 5 stars from 12 reviews.
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by Steven on 9/9/2021
by gomez on 7/12/2021
by Ciriaco on 10/5/2021
by Tiana on 8/7/2021
by Tiana on 8/7/2021
by Ibragim on 6/10/2021
by Lando on 4/12/2021
by Praise on 10/22/2021
by Anna on 7/6/2021
by Vitaly on 5/9/2021
by Ibragim on 6/27/2021
by James on 9/19/2021
My Review by brianl314362486 via Citysearch on 9/7/2015
I have usedthem in the past and they did a decent job, but they have called me multiple of times and I finally set anapointment waited and waited but no phone call,finally they call after Three hours and tell me they broke down, I told…
My Review by dolfm via Citysearch on 7/10/2015
Do NOT let Richard Lance Smith or Forrest Smith into your home. They are wanted on felony theft warrants. If you know where they are, contact the Miami Township Police Dept at (513) 248-3721 and leave a message for Detective Terry Eschman.…
My Review by carolyns500700106 via Citysearch on 5/26/2015
BEWARE - DO NOT USE THIS COMPANY. The owners stole items from me. I filed a police report and when the police finally located them, they wouldn't admit to it. It was my word against theirs. Look up Richard and Christina Smith (the owners)…
My Review by sandyt1988137121 via Citysearch on 4/16/2015
DO NOT USE THEM! THEY ARE CROOKS! We just got robbed also! Lots of jewelry and cash.
My Review by markb1699858576 via Citysearch on 4/1/2015
They just robbed me. They know jewelry better than they know carpet. They know exactly what they are looking for. He uses his son to steal. Unreal.
My Review by rickym1860944130 via Citysearch on 2/19/2015
I ask everyone to please contact me at rickrmead79@hotmail.com\r
We need to come together and take this entire family down!\r
There IS a open investigation & I need everyone's help...
My Review by nancy62262 via Citysearch on 8/4/2014
HANDS DOWN THE WORST COMPANY IVE EVR DEALT WITH! BBB in Erlanger Ky rates them an F! I wish I had checked them out ahead of time!\r
They LIE, are late, disorganized, have the WORST customer service in my 52 years and 5 houses, …
My Review by rachelg1568018092 via Citysearch on 11/25/2013
Beware of family carpet care from Kentucky - They are full of crap! They booked an appointment with me and cancled the appointment on me ! Then called and said theyd be here in 15 minutes at 4 oclock - and now at 6 after I called 100…
Conartist~ Theives !!! Don't get taken by the Cleaner's !!! by itsnotslander via Citysearch on 4/7/2012
Beware of Family Carpet Cleaning and Repair's I used to work for them and this is what they don't want you to know !!
Owner's Richard Lance Smith and Cristina Smith lie about everything ! They are not Insured , Bonded , or Certified…
Good job, but always late by rainbowgardener via Citysearch on 10/31/2011
I have used this company a number of times. Their service seems to be going down hill. They do good work, but very fast, doesn't seem to be a lot of time put in for the money. Once you are a customer of theirs, they are very pushy with…
THE BEST CARPET CLEANERS !! by ron adams via Citysearch on 10/4/2011
This is the BEST Carpet COMPANY I HAVE EVER USED !! They Done Work For Me Today and did a Great job ! they done everything they said they would \r
they were very professional and they were on time. I have used many company's and never been…
Highly Recommend !!!! :) by porschaisfav via Citysearch on 10/4/2011
After searching for about a week for a company to fix my carpet for me and after speaking to many company's i decided to go with family carpet even though i saw some bad reviews i decided to make my own decision on them and i am so glad i…
Highly Reccomend by copounclipper543 via Citysearch on 3/28/2011
I have used this company for years and was very surprised to see any compliants on here I think you have to remember people are more likely to get on here and post something when their not happy then when they are. In the time I've used…
Say away from this Company!!!! by scubadog40 via Citysearch on 1/4/2010
My mother in-law got a call from Family Carpet Cleaning to clean her carpet. She had Living room Hallway and around the two beds in two bedroom. They told her $49.00 over the phone. Then the came the other day and cleaned it. They then…
HIGHLY RECOMMEND!Great Work! Very good customer services! by kscrog via Citysearch on 8/2/2009
I've been a customer with Family Carpet Cleaning and Repairs for a long time. They are very pleasant people and I would recommend them to others. They have done numerous services for me over the years none of which I have any complaints.…
great work right price by 1cristinaleesmith via Citysearch on 6/14/2009
they called me on the phone to quote me cleaning prices then they came to to my home cleaned my persian rugs and air ducts did an excelent job for a good price i highly recomend them to anyone. thank you family carpet cleaning.
great work by threemenandatruck via Citysearch on 6/13/2009
i thought i'd have to replace my carpet and they made it look like new! moved furniture hand cleaned around base boards vaccumed and made burns disapear with carpet repars can't tell burns were ever there thank you family carpet cleaning!!!
What is customer service? by BuyRainbow via Citysearch on 2/26/2009
When you have an appointment for getting your carpets cleaned should you expect them to be on time or should you expect a phone call letting you know so? I quess in a days time 50 minutes isn't that bad. If you were cleaning somebodys…
DO NOT USE FAMILY CARPET CLEANING by mckain45039 via Citysearch on 1/29/2009
I have never written a review before but I feel the need to do it so maybe I can save others from having to deal with the same harassment I have.\r
I am very unhappy about how I was treated by this company. I have used this company and…
Carpet Cleaning, Duct Cleaning by cleojinx via Citysearch on 7/6/2007
They called me elevenish this morning, requesting that I allow them to quote me a price to clean my carpets. They asked how many rooms I needed cleaned. Being that we just moved into our home, I said that the whole house could use it. They…
