Powerful do-it-yourself digital presencemanagement tools.
Let our experts take care of your onlinepresence for you.
Total Reviews: 1
Write a review
Cigar Cigarette and Tobacco Dealers Retail·Whitley City, KY·Directions
57 Oaks Ln
Whitley City, KY 42653-6173
ezlocal.com
Puff-N-Chew Discount Tobacco received an average rating of 1.00 out of 5 stars from 1 reviews.
Customer Beware by Zekren on 7/25/2023 I recently had an unfortunate experience with this discount tobacco store that I would like to share. I purchased a vape from them shortly before closing time, and within an hour of using it, I encountered auto-firing issues both while it was in my pocket and when I set it down on a table. To ensure I had evidence of the problem, I recorded a video of the malfunction.The next day, I returned to the store to address the issue, expecting a smooth resolution. However, I was met with a passive-aggressive response from the staff, who informed me that they do not offer refunds and that they would be out of business if they did so.My primary concern was that there were no signs or verbal indications at the time of purchase regarding their no-refund policy. Additionally, they did not take the time to review the video I had recorded as evidence of the problem, which left me feeling dismissed and disregarded.The lack of transparency and refusal to provide receipts added to my frustration. Moreover, I feel like they are treating their customers unfairly by urging them to try out products in-store without any intention of offering refunds, making it seem like a ploy to retain customers' money without accountability.In conclusion, my experience with this discount tobacco store has left me dissatisfied and concerned about their business practices. I believe it's essential for others to be cautious when dealing with them to avoid similar situations. I sincerely hope they address these issues to provide a better and more reliable service to their customers.
I recently had an unfortunate experience with this discount tobacco store that I would like to share. I purchased a vape from them shortly before closing time, and within an hour of using it, I encountered auto-firing issues both while it was in my pocket and when I set it down on a table. To ensure I had evidence of the problem, I recorded a video of the malfunction.The next day, I returned to the store to address the issue, expecting a smooth resolution. However, I was met with a passive-aggressive response from the staff, who informed me that they do not offer refunds and that they would be out of business if they did so.My primary concern was that there were no signs or verbal indications at the time of purchase regarding their no-refund policy. Additionally, they did not take the time to review the video I had recorded as evidence of the problem, which left me feeling dismissed and disregarded.The lack of transparency and refusal to provide receipts added to my frustration. Moreover, I feel like they are treating their customers unfairly by urging them to try out products in-store without any intention of offering refunds, making it seem like a ploy to retain customers' money without accountability.In conclusion, my experience with this discount tobacco store has left me dissatisfied and concerned about their business practices. I believe it's essential for others to be cautious when dealing with them to avoid similar situations. I sincerely hope they address these issues to provide a better and more reliable service to their customers.
Claim this business
Map & Directions Write a review Report Closed
Some data provided by Citysearch
Browse Whitley City Businesses: Popular | # | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
0
