Reviews for Pep Boys
Pep Boys received an average rating of 1.36 out of 5 stars from 11 reviews.
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by Friduman on 9/13/2021
by Lina on 1/15/2021
by Umberto on 8/18/2021
by Umberto on 8/18/2021
by Rhode on 6/30/2021
by James on 10/15/2021
by Tamara on 4/6/2021
by Tamara on 4/6/2021
by Mike on 2/16/2021
by Vitaly on 6/4/2021
by Brankica on 4/16/2021
Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance. Read Full Editorial
DONT TRUST THESE CROOKS! by val s via Insider Pages on 3/14/2011
I do all my own work. Always have. I recently did an engine and tranny swap in my 94 accord. While doing the swap I had my ball joints and wheel bearings replaced. Pep boys of frederick, MD pressed in my new wheel bearings for me. I took…
unhappy by Ann D via Insider Pages on 12/3/2010
I took my car in for brakes and a 60,000 service mile this past feb. I came back a few hours later to pick up my car and the mechanic told me cars dont need 60,000 service mile maintenance! They did not do the work and my car shakes when i…
did not do the work i asked and tryed to bs me by christopher c via Insider Pages on 4/7/2010
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User Rating: 1 out of 5 stars\r
by ChristopherC\r
04/06/2010\r
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ok i took my 93 Chevy cavalier to get a front end aliment. i got bumped in a parking lot and now it pulls to the right. i droped it off a 3:30 i went back at 7:00…
President of NNC Inc by clint p via Insider Pages on 4/2/2010
Most blatant scam in my opinion ever. I had tires installed and manager said visual inspection revealed metal fatigue in front rotors. I said what's that and he said he would shoe me. Walked back to car on lift and he pointd to lines on…
Pep Boys bad mechanics or bad bussiness by SAMUEL M via Insider Pages on 9/28/2009
I took my car to Pep Boys because my daughter did make a couple of phone calls and according to her that was the cheapest place for brakes ( I found later that is was very expensive). They give me an estimate of $170 for the front and…
RUDE GUY WORKING THERE by PEPITA M via Insider Pages on 9/27/2009
Guy name Gene E Kauffman has no idea what customer service is about . I wont use Pep boys never ever again. The previous guy that was working there was excellent , unfortunately he left and was replaced for this rude man. He should be…
A SIMPLE WATER PUMP by Michael h via Insider Pages on 4/21/2009
A guy named Chris answered the phone. I told him that i needed a water pump ordered for my car. He seemed kind of slow when i was talking to him, and i was kind of hesitant in ordering the part …
Use caution by Monica T via Insider Pages on 3/30/2009
My car went in for a simple alignment and rim installation. Due to sloppy mechanic work, they broke 2 studs removing lugs 5 days later picked up car and none of the work was done but they charged me. Returned to get the work done, took…
Very helpful and excellent return policy by Dave S via Insider Pages on 11/27/2007
I do most of my own work and have bought a lot of parts and many tools from Pep Boys. Many of their products are available at different quality levels, and I have always found quality to be commensurate with price. I can cut corners with…
Pep Boys<--------VERY dishonest! by Jane H via Insider Pages on 10/25/2007
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I took my car in for a Tune-up and Pep boys came back with a list of items (worth over 1.5k dollars) that MUST be done on the vehicle, which I was very suspicious…
Use Pep Boys at your own risk!! by tori c via Insider Pages on 7/7/2007
I went to the Frederick, MD Pep Boys because of an advertised ad about a hitch sale and installation special. They clearly had the part I needed for my Jeep Liberty at 129.00 listed on the computer (and sale ad) but when they ordered the…
