Quality Bakery and Coffee Shop

Reviews for Quality Bakery and Coffee Shop

Quality Bakery and Coffee Shop received an average rating of 2.65 out of 5 stars from 20 reviews.

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by Umberto on 6/6/2021

 

by James on 8/4/2021

 

by Ibragim on 5/11/2021

 

by Brankica on 10/24/2021

 

by Lando on 2/25/2021

 

by Ibragim on 4/24/2021

 

by Artturi on 6/22/2021

 

by Gabriel on 10/8/2021

 

by Breda on 3/29/2021

 

by Sixtus on 2/8/2021

 

by Heimirich on 4/8/2021

 

by Shimon on 3/13/2021

 

by brockton on 5/10/2021

 

by Amanda on 8/26/2021

 

by Farquhar on 10/23/2021

 

by Friduman on 4/14/2021

 

by Lina on 6/12/2021

 

by Hormizd on 9/27/2021

 

by Jehonathan on 8/9/2021

 

by Rhode on 1/29/2021

 

Consistent in every way by Dottie M via Insider Pages on 9/17/2011

As longtime residents of Northfield we stop in several times a year to grab the occasional cookie when wandering around town. The quality of the products is consistently mediocre, and the owners are consistent in their rudeness. Their…

NOT Quality/Choose another Bakery by Anna J via Insider Pages on 3/13/2011

The only reason I am giving this a star is because the baked goods are well made. However, the rudeness I have experienced there is between dull and flat service to an argument when they were told they were rude. I left in tears. My mom…

If you have a disability, don't expect empathy from this place. by Jim K via Insider Pages on 1/28/2011

I have had negative experiences and rude service at Quality Bakery, but today, it "took the cake!"\r \r When asked what I wanted, I responded to the female owner with my order. After giving me a disturbed look, she told me that she…

No Quality Service at Quality Bakery by fran b via Insider Pages on 6/4/2010

In a town that boasts two colleges, I'd expect the folks at Quality Bakery to appreciate the value of out of state parents as a potential source of business income for the bakery. My experience just now over the phone was quite the…

Quality Bakery & Coffee Shop is a great old fashioned Bakery by Louis T via Insider Pages on 12/20/2009

I read through these reviews and had to respond. Regarding no cell phones, it is about time a public area and small business requests no cell phones be used. Finally one place that you can go into and not hear numerous conversations on…

Quality Bakery & Coffee Shop is wonderful by Dorothy K via Insider Pages on 11/24/2009

I just have to say that I have had 2 experiences with this bakery. My daughter is a freshman at St Olaf College and we stopped in on move in day this September. The woman at the counter welcomed her and told her if she ever needed a "mom…

I'm a fan! by terry u via Insider Pages on 9/18/2009

I have used this Bakery approximately six times in the past two years to deliver birthday cakes, goodies to my college student and it's been a wonderful experience each time! I love the fact that the phone staff are friendly, helpful,…

Quality Bakery & Coffee Shop is enjoyable by kathie s via Insider Pages on 8/27/2009

I personally enjoy the folks at the bakery. Yes, it took them a while to warm up....but once they did, they are now a joy to visit. And let's not forget the real reason, their pastries, cakes and donuts are amazing. And they also smile and…

Very happy with transaction! by Christine M via Insider Pages on 5/25/2009

As an out of state Carleton parent, I was thrilled to hear that the bakery would deliver to the college and accept out of state checks. The person that I spoke to on the phone was very nice and helpful. Their service was excellent. The…

Customer Service by Gayle R via Insider Pages on 9/19/2008

For the people that have experienced bad customer service at Quality Bakery I would like to put out a challenge for you to think about! Do you find bad customer service at other establishments? Something you may want to consider is that…

donut nazi by jon j via Insider Pages on 9/14/2008

I am a long time resident of Northfield. I knew of and patronized the quality bakery for many years. The customer service was wonderful , and it was a delight to go in and see Mr. Klinkhammer , who was always smiling and…

Yes, give them a "bake" by A B via Insider Pages on 9/12/2008

I wanted to add to the comments, as a previous customer of the QB. Although I can appreciate and sympathize and believe customer's dissatisfaction with service, I think one reviewer had it right: this is a local bakery, a small town shop,…

Soup Nazi? by Jay T via Insider Pages on 8/1/2008

The guy that runs this place is a whack job, but the bread and pastries are very good.\r \r He is just an odd duck. You ask him politely if you could have a cup of coffee and a danish, and he will just stand there staring at you until you…

Rude Customer Service by Michael P via Insider Pages on 7/22/2008

I went in to have a cup of coffee, a couple of doughnuts and read my newspaper, which I've done many times before. There was one gentleman in line ahead of me. From out of nowhere about four kids came into the bakery and pushed their way…

Give them a 'bake' by L L via Insider Pages on 5/28/2008

After reading the unfavorable comments, I see the need for something positive. First, yes, the customer service could use a bit of polishing and finesse. However, I have been a customer many times there and have been reciprocated in…

horrible customer service!!!! by Kristina M via Insider Pages on 3/15/2008

Who do these people think they are???? went in there for a coffee, man took my order, prepared my drink, then informed me that he refused to "serve" me unless I hung up my cell phone. if that was an issue for him, why didnt he informed me…

Poor customer service! by S S via Insider Pages on 6/18/2007

- Young woman at counter did not know if they were available to make cakes that weekend. Just said "I don't know," without offering to check.\r \r - Asked man (an owner/manager?), who said they were available. When I asked him if they made…

Seemed annoyed by customers by Ann S via Insider Pages on 4/28/2007

As a commuter to Northfield I visited Quality Bakery & Coffee Shop to pick up a cup of coffee on a couple of occasions. Each time the service was bewildering. Even though I spoke and thanked them, there was no response, nor no eye…

Snotty owners by jahne s via Insider Pages on 4/8/2006

I am in Denver, but I have been to the bakery many times and know about their unfriendly service and didn't buy coffee there since it isn't very good. I called today wanting to know the owners names since I know they have changed since…

Lacking friendly service by Melissa C via Insider Pages on 11/4/2005

My friends were visiting a few years ago. They decided to take a stroll in downtown Northfield. They happened by the Goodbye Blue Monday first, grabbed a cup of coffee and continued on their way. They came upon the bakery, decided to…