Powerful do-it-yourself digital presencemanagement tools.
Let our experts take care of your onlinepresence for you.
Total Reviews: 1
Write a review
Tire Shop·Closed Today·Independence, MO
16500 E 23rd St S
Independence, MO 64055
www.richlinemotorsports.com
Richline Motorsports received an average rating of 1.00 out of 5 stars from 1 reviews.
DO NOT TAKE ANY VEHICLE YOU CARE ABOUT TO RICHLINE! 10/5/2021 by aaron on 10/8/2021 This shop is more concerned about looking COOL and working on the Owner JD's custom cars than their PAYING customers. Horrible customer service and installation.2020 Ford with 12, 000 miles, truck taken in to have a 7" ReadyLift installed along with 37" Toyo ATIII's with Alignment. Custom wheels already on vehicle.Frank was great to deal with and said no issues what so ever with the parts chosen by me. They came with Great recommendations from fellow car guys and shops.2 day job, was 3 days. Called said it was ready, PAID the balance due $,$$$.$$ and left Excited to have the work done and it looked great!Drove home 45 mins away and when I arrived noticed black rubber all over the passenger side of my truck.They had installed my front tires and done an alignment with both front tires touching the drop spindles from the new lift....*pictures attached*The passenger side tire was scraped smooth of the sidewall lugs! The front tires Toed in so much it was riding on the outer edge of tire.Both are major safety issues when driving at Highway speeds.Called immediately and informed the shop with pictures. Frank said they would pick it up the next day and fix. Long story short. Did not pick it up, I had to PAY to have it towed to Independence.Said it was an issue with alignment. Took it back in and they put wheel spacers on to fix rub and ordered a new Toyo tire. 3rd time to take it back for the new tire. I was blamed for the wheel and tire not fitting correctly. Remember, they took it all apart and put it back together, NOT me.No apology, no accountability, no customer service.They hold themselves up as a custom car shop, but do not have the employees or knowledge of cars / equipment they use to get the job done correctly.Truck is still not aligned correctly and they broke a Vacuum line in the engine compartment, due to not providing their employees proper areas to work in. So I need a new air intake, now!Saying bring it back, AGAIN! One of the WORST experiences I have had at a shop that I have taken any of my custom vehicles to. Asked for the owner to call me...NOTHINGDon't waste your TIME or MONEY with RICHLINE!Not worth the headache or safety issues.
This shop is more concerned about looking COOL and working on the Owner JD's custom cars than their PAYING customers. Horrible customer service and installation.2020 Ford with 12, 000 miles, truck taken in to have a 7" ReadyLift installed along with 37" Toyo ATIII's with Alignment. Custom wheels already on vehicle.Frank was great to deal with and said no issues what so ever with the parts chosen by me. They came with Great recommendations from fellow car guys and shops.2 day job, was 3 days. Called said it was ready, PAID the balance due $,$$$.$$ and left Excited to have the work done and it looked great!Drove home 45 mins away and when I arrived noticed black rubber all over the passenger side of my truck.They had installed my front tires and done an alignment with both front tires touching the drop spindles from the new lift....*pictures attached*The passenger side tire was scraped smooth of the sidewall lugs! The front tires Toed in so much it was riding on the outer edge of tire.Both are major safety issues when driving at Highway speeds.Called immediately and informed the shop with pictures. Frank said they would pick it up the next day and fix. Long story short. Did not pick it up, I had to PAY to have it towed to Independence.Said it was an issue with alignment. Took it back in and they put wheel spacers on to fix rub and ordered a new Toyo tire. 3rd time to take it back for the new tire. I was blamed for the wheel and tire not fitting correctly. Remember, they took it all apart and put it back together, NOT me.No apology, no accountability, no customer service.They hold themselves up as a custom car shop, but do not have the employees or knowledge of cars / equipment they use to get the job done correctly.Truck is still not aligned correctly and they broke a Vacuum line in the engine compartment, due to not providing their employees proper areas to work in. So I need a new air intake, now!Saying bring it back, AGAIN! One of the WORST experiences I have had at a shop that I have taken any of my custom vehicles to. Asked for the owner to call me...NOTHINGDon't waste your TIME or MONEY with RICHLINE!Not worth the headache or safety issues.
Claim this business
Map & Directions Write a review Report Closed
Some data provided by Citysearch
Browse Independence Businesses: Popular | # | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
0
