The Mac Support Store is the first Apple Certified Repair Shop and Reseller in the history of Brooklyn. Begun in 1996, and officially opening its doors in 2005, The Mac Support Store repairs out of warranty Apple products including Mac, iPhone, iPad and iPod. The company also sells refurbished Macs, accessories, peripherals, memory upgrades and more.
Reviews for The Mac Support Store
The Mac Support Store received an average rating of 4.25 out of 5 stars from 16 reviews.
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by Lina on 2/21/2021
by Lina on 2/21/2021
by Hormizd on 6/8/2021
by Umberto on 9/24/2021
by Umberto on 9/24/2021
by Rhode on 8/6/2021
by Rhode on 8/6/2021
by Rhode on 8/6/2021
by Quinton on 10/4/2021
by Quinton on 10/4/2021
by Mike on 3/25/2021
by Mike on 3/25/2021
by Mike on 3/25/2021
by Brankica on 5/23/2021
by Brankica on 5/23/2021
by Brankica on 5/23/2021
Personal self-trained "street level" Mac experts provide a bevy of help desk services to customers with Mac problems. Read Full Editorial
My Review by macu971976501 via Citysearch on 6/6/2016
The Mac Support Store is NOT an authorized Apple service provider therefore, they are NOT certified technicians who can make replacements with new Apple parts! They charged me for a new Macbook Air battery but installed a used defective…
My Review by ronc433940668 via Citysearch on 3/20/2014
The Mac Support Store not only did the job (and fixed the problem) as promised, but also suggested alternatives to another problem that cost me nothing. Happy to have them in Brooklyn.
My Review by henryp1642809657 via Citysearch on 3/20/2014
I first dealt with them when I brought in my MacBook which had just come back from Tekserve. It was a faulty hard drive that they replaced, a pretty normal transaction. Everything worked fine when I got it back, and still does 9 months…
Incompetent. Go elsewhere! by SomeOne via Citysearch on 9/24/2012
Sorry to say, I agree with the negative reviewers. For several years I?ve been supporting this store, even back when it was on 9th St. I bought several computers from them for myself, for my office, and referred others to them. I wanted…
Great great great! by Shannon N via Insider Pages on 5/14/2012
I had called the Apple Store before I knew about this place and the Apple Store doesn't even fix iPods! The Apple Store just wants to sell you another iPod, which is annoying. I brought The Mac Store my 3G iPod and later an iPod Classic…
Best Apple store right here! by ShannonNace via Citysearch on 5/13/2012
I had called the Apple Store before I knew about this place and the Apple Store doesn't even fix iPods! The Apple Store just wants to sell you another iPod, which is annoying. I brought The Mac Store my 3G iPod and later an iPod Classic…
Respect The Store by Doug T via Insider Pages on 4/24/2012
This place ROCKS. I had my iPod fixed there but also wanted to see how garageband worked. Guy there gave me a full demo answered a zillion questions and I was sold. Bought the works and I love my new toys. Had a few more questions later…
Respect The Store by DTroy20600 via Citysearch on 4/23/2012
This place ROCKS. I had my iPod fixed there but also wanted to see how garageband worked. Guy there gave me a full demo answered a zillion questions and I was sold. Bought the works and I love my new toys. Had a few more questions later…
Satisfied customer by Simon M via Insider Pages on 3/16/2012
I brought my 17" iMac to the Mac Support Store because it would not turn on and I didn't know what was wrong. Now I have my computer back, fully functioning with a new hard drive. I couldn't be happier with the service that I received here…
Very satisfied customer by simonmitch via Citysearch on 3/15/2012
I brought my 17" iMac to the Mac Support Store because it would not turn on and I didn't know what was wrong. Now I have my computer back, fully functioning with a new hard drive. I couldn't be happier with the service that I received here…
They are great by Terrance O via Insider Pages on 2/29/2012
I had a terrible problem with my brand new iMac and they were able to fix my problems and give me tips on how to get the best out of apple.
They are great. by Terry Orme via Citysearch on 2/28/2012
I had a terrible problem with my brand new iMac and they were able to fix my problems and give me tips on how to get the best out of apple.
Helpful and efficient by peterBSC via Citysearch on 6/27/2011
They are super. And I do mean super. Friendly staff, repair only took a few days and the price was very, very fair. They understand what's important to customers and that is a good positive experience.
Yep it's good by paminbrooklyn via Citysearch on 6/27/2011
Awesome place! I bought my first Mac there last week and was very pleased with the fellow who I spoke to on the phone then later in the store. Cool atmosphere as well - thank you!!!!
Rudest phone call ever by BlueHplu via Citysearch on 11/19/2010
There can be nothing worse than calling this store when you are in a computer crisis. The staff are incredibly rude, condescending and aloof. Your problem does NOT matter to them and they take no pains to hide their disdain. Send them a…
Great personalized support by spatzispatzi via Citysearch on 10/8/2010
They are great. I had a terrible problem with my brand new Imac and they were able to fix my problems and give me tips on how to get the best out of apple.
don't bring repairs here - they are incompetent or worse by velotraveler via Citysearch on 8/11/2010
I haven't seen a store this poorly run or this dangerous to your computer in years.
One friend of mine asked me to help with a Mac Pro that would not boot off the internal hard drive. I brought the computer to Mac Support Store, who…
I KNOW ITS LONG BUT PLEASE READ by Samantha C via Insider Pages on 8/2/2010
I cannot even begin to explain how horrible this place is in every aspect. I know this is a long review but PLEASE READ IT.\r
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I had purchased my MacBook Pro in late August and stupidly enough i spilled a full cup of water on it in…
computing and communications by Jtea via Citysearch on 7/27/2010
?The Mac Support Store knows things about the future of computing and communications that you should ask them about. Their business is bound to grow and prosper. And it's good to know that they?re here in Brooklyn.?
The Mac Support Store by BEANO via Citysearch on 7/21/2010
The Mac Support Store is providing a much-needed service to the community of Mac users in Brooklyn. I am very excited to have him in the same building as our annex office (Room 58). Many of our writers have already benefited from their shop
