Reviews for Pep Boys
Pep Boys received an average rating of 1.86 out of 5 stars from 14 reviews.
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by Quinton on 3/9/2021
by Quinton on 3/9/2021
by Goronwy on 1/19/2021
by Eshe on 5/7/2021
by Eshe on 5/7/2021
by Brankica on 8/22/2021
by Brankica on 8/22/2021
by Guadalupe on 7/4/2021
by Lando on 12/24/2020
by Lando on 12/24/2020
by Tamara on 9/1/2021
by Ibragim on 2/20/2021
by Ibragim on 2/20/2021
by steve on 6/8/2021
Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance. Read Full Editorial
WORST PLACE EVER!!!!!!!!!!!!!!!! by Kevin E via Insider Pages on 2/16/2011
This place is the absolute worst. I went there to get a flat tire fixed. I had already put the spare tire on and told the "service guy" that the flat tire was in the trunk. After 4 hours later I went back, and to my amazement they…
NYS Inspection by David L via Insider Pages on 10/26/2010
I took my cars to PEP BOYS for the New York State Inspection. They do a thorough inspection, which usually results the replacement of shocks, exhaust system, or tires. I don't think airliners receive such a comprehensive inspection. I…
Pep Boys Store Has a Lot,.. I Mean a Lot of Car Stuff!! by Thwack via Citysearch on 8/15/2010
The Pep Boys store on 4th Ave. has a lot of car stuff, I mean a lot of car stuff!!! Way better, way more car stuff than the Strauss store on 4th Ave, which is a mere cubby hole in comparison. Don't waste a minute at the Strauss store on…
i should have listened to the reviews by mstoreyny via Citysearch on 5/14/2010
so i read many bad reviews but decided to go anyways because it was close. i called regarding an oil pressure light that turned on and also a tapping noise. i was told to bring it in right away as they had openings. i went in within 15…
HORRIBLE by Monika L via Insider Pages on 1/14/2010
This place is the worst. I brought my car there three times for the same noise and they never fixed it. In the mean time I paid over 1000 dollars in repairs. I even had to pay another mechanic to fix what they installed incorrectly. …
Dreadful by George M via Insider Pages on 6/3/2009
I live walking distance from Pep Boys and have used them for the sake of convenience over the years. But now twice in a row they have returned my car to me with incorrect information about what they fixed. In one case they charged me for…
The slowest place I've ever been by Jessica B via Insider Pages on 4/14/2009
The 2 people who wrote good reviews about this place must work there. I'm not sure who this "service advisor" that they BOTH talk about is, but I sure didn't have one. I only spoke to the cashiers at the service department, and I've never…
Recommended and Commended by marie j via Insider Pages on 11/29/2008
I recommend this business, greatly. The service advisor was great, the mechanics did their job[s] on my car. I have no problems or complaints about this company.
Pep Boys is Great! by ann s via Insider Pages on 11/29/2008
The service at Pep Boys was great! The service was great, and the adviser was very understanding and helpful, and my car was fixed without err. Although the price was high, the service was top rate, and I have no complaints. I didn't have…
SOOOO SLOOOOW by andrewbrooks via Citysearch on 11/23/2008
This place is like you're at a slug race and the slugs are all communist. People really move like they don't have a care in the world. Do your best to go to a mom and pop store where there is incentive to be be efficient and do good…
terrible by johnmkay via Citysearch on 11/23/2008
this place is terrible. the people don't care about your time or the quality of your service. they will make you wait for hours and quality is suspect. I arrived 9am sharp (it opens at 9) but it took 3 hours to get a patch on my tire…
Problematic Mechanics! by Andrea K via Insider Pages on 9/1/2008
I had a very similar situation happen to the one described in the message posted. I went to Pep Boys because the air in my tires was low. It took them 3.5 hours, despite the fact that there were no other vehicles waiting, for them to 'fix'…
How is Pep Boys Service? Read and Decide by Fire R via Insider Pages on 1/26/2008
I'll just explain what happened and let the readers make the decision...\r
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I decided it was time for a maintenance check. I took the car to Pep Boys with no specific or identified issues and they assessed that I needed a tune up and my…
How's Pep Boys Service? Read and Decide by firereviewer via Citysearch on 1/26/2008
I'll just explain what happened and let the readers make the decision...\r
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I decided it was time for a maintenance check. I took the car to Pep Boys with no specific or identified issues and they assessed that I needed…
