Imelda's Shoes

Reviews for Imelda's Shoes

Imelda's Shoes received an average rating of 2.95 out of 5 stars from 20 reviews.

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Horrible, Horrible, Customer Service! by Sydney Ovist via Citysearch on 9/8/2011

Bought my 70yr old mom a purse in June, for her birthday. Took the purse back in September, because the zipper fell apart AND the stitching on both sides of strap. I paid $260 for the bag. Needless to say, they would not exchange it, or…

Imelda's on Hawthorne by expertoftheworld via Citysearch on 3/6/2011

They have nice shoes at average prices but there are too many sales people for the small store. It feels like they are leering and it is awkward, in my opinion. Don't look them in the eyes!

H.O.R.R.I.B.L.E by boboni via Citysearch on 11/30/2010

I had the unplesant experience of working for this woman for a mere 2 weeks. That was all I could handle. I gave it my best shot. The owner is super greedy and has zero customer service knowledge. I had previously worked in shoes at…

Unbelievably Bad by No BS via Citysearch on 11/5/2010

Why would anyone in their right mind shop at this store? Their selection is not particularly good and their customer service, especially the return policy, is horrrible. With stores like Nordstrom available, it is amazing tthis shop stays…

a major bad experience - never retumomg there again by barbrick via Citysearch on 7/20/2010

I have bought a number of products at Imeldas and always very carefully as ihe return policy was no refunds, no exchanges if worn. I found that a little harsh and had never come across quite the vehemence with which this policy is…

Shoes for any occasion by Stephanie S via Insider Pages on 2/16/2010

Towers of cool shoes! Friendly staff is eager to help you find what you're looking for. With Mink next door, you can find the shoes to match the outfit you just bought!

Great Selection by smerica via Citysearch on 1/3/2010

I have always made Imeldas one of my stops while visiting Portland, and never leave disappointed. They have great shoes from funky to highly functional and all pretty comfortable. The staff is nice and attentive, but not overly pushy. …

No service after check clears by eveleth via Citysearch on 11/23/2009

\r In the world today when you pay $114.00 for a pair of shoes should you expect them to last more than one week? I purchased a pair of Jeffery Campbell shoes (Patricia) on October 31st at Imelda?s on Hawthorne, wore them the next day…

great shoes & selection, some problems by kj2400 via Citysearch on 8/19/2009

I have purchased many (10 or 12 pair?) shoes at Imeldas over the last 8 or so years. They have a great selection and constantly have new styles. The staff HAD horrible customer service, even for Portland, a YEAR OR TWO AGO. I made a…

Be careful - No return policy by jbirdd via Citysearch on 4/28/2009

Be careful shopping for shoes here. This place has a terrible return policy for being in business for 13 years. There shoes are all over $60 or $70 dollars, so make sure the shoes that you get fit and feel good because you cannot return…

So many shoes, so little time by A G via Insider Pages on 12/19/2008

Imelda's is packed with shoes of every style and type. You have to pick your way carefully through this store because the boxes are stacked a mile high with an open shoe on top. There are almost too many choices. They have good sales…

You've Got to be Kidding Me... by woweezoweee via Citysearch on 3/17/2008

Coming from someone who has spent that last seven years of their lives working in a multitude of different retail settings (a few being on Hawthorne) I ask you this:\r \r At some point, shouldn't one be adult enough to take responsibility…

I live a block away, love to support local business and will not shop at Imelda's! by daisy86 via Citysearch on 3/11/2008

I have shopped at Imelda's in the past. Of the 5 pair of shoes I have bought there only one was comfortable enough to continue wearing. Really, I bought two different pairs of boots there and they were killers. I sold them to Buffalo…

anyone who complains about imelda's obviously only drinks starbucks. by nanners15 via Citysearch on 1/15/2008

Imelda's is a mom and pop store. If you want to shop at a store that pays their employees slave wages and bases its clientelle on suburbanites, then go right ahead. In fact, if you want to complain about a portland based mom and pop,…

Never buy your shoes here! by ellizabethb via Citysearch on 10/30/2007

I bought $224.00 boots, the most I have ever spent on shoes. It took some convincing and the sales person assured me it was an investment and they would last a long time, never telling me they were deer skin and fragile... even after…

My Attention-Getting Shoes! by ellenhiltebrand via Citysearch on 10/26/2007

As someone who values terrific customer service, I fail to understand two things about Portlanders: Why in the world anyone would argue to make full-service gas stations self-serve (as if standing in the rain dripping gasoline upon my…

Great Selection by babs6 via Citysearch on 10/24/2007

I have faced a lifetime of embarrassment, no thanks to my genetics. My size 10 feet cause me to ask time after time in a sheepish tone "Do these happen to come in a size...gasp!..10? Possibly even 11, cause they look a little narrow at…

I'll be in again...soon!! by swimdown via Citysearch on 10/24/2007

Being genetically predisposed to loving shoes, I am always on the hunt for the next great pair. I just found the next couple of great pairs all at Imelda's! I hadn't been there in awhile, but really ladies (and guys), I had fun! The…

they won't give you the time of day by frankiesmom via Citysearch on 10/3/2007

reprehensible return policy, snotty salespeople-- they need to get over themselves. there are lots of cool shoe stores in town, and imelda's is not one of them. oh yeah, the owner's a viper.

How to self-actualize your business 101 by bovierstar via Citysearch on 9/28/2007

\r As a resident of the immediate Hawthorne area and a local business operator myself for over twenty-three years, I find it almost unconscionable to support anything other than that; with an exception being Imelda's & Louie's. Never had I…