Reviews for Mattress Firm
Mattress Firm received an average rating of 3.22 out of 5 stars from 9 reviews.
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by Ciriaco on 12/20/2021
by Adina on 8/8/2021
by Winona on 3/27/2021
by Mathilda on 12/3/2021
by Spencer on 5/25/2021
by Ademir on 7/22/2021
by Tina004 on 11/7/2021
by Glenna on 3/10/2021
by Hormizd on 5/8/2021
Ms. Barb by Barbara S via Insider Pages on 12/8/2012
The only thing I can say is buyer beware! I bought my mattress, paid for it, and its sagging in the middle already! They sent a guy to inspect it, he laid a level across and even though it was a firm mattress it sagged just barely an inch…
Horrible customer service by Carla J via Insider Pages on 9/18/2012
Bought a mattress that was defective and had to pay to have an inspection done and was then instructed to go pick out a new mattress which I did. I have called and left messages over five times to what I'm told is a manager and have not…
After sale experience... by Justin G via Insider Pages on 7/8/2012
Terrible after the sale service. They charge $150 just to help you through a warranty!!!?? Who does this? Our next mattress wont be from them!!! Spend 3k on a top line Sterns and Foster and after a year it dipping - we are now dealing…
They Rock by Lisa M via Insider Pages on 10/26/2011
Mattress World has really stepped up their customer service and resolved every issue associated with them. They are hometown people that really care. I will continue to support them. They have the best selection and very good prices you…
Mattress World Cared About Me by Lainy B via Insider Pages on 10/12/2011
Mattress World definitley has the best selection than any other place in town. The other stores only carry a few brands and push them down your throat. The sales guy at Mattress World just cared about how I slept, if I had any back issues,…
Bad Service by Amy T via Insider Pages on 9/22/2010
I bought my mattress a little over a month ago. First, I had to wait 2 weeks for delivery. After sleeping on the mattress for about 3 weeks, I decided that it was too firm and I wanted to exchange it. I called into the Mcknight location…
Great selection and pricing by Reed W via Insider Pages on 6/30/2010
Great prices...great selection. The only downside is how busy it was, but it was a sale day. Salesman was nice and not pushy. We went to the south hills location in Mt. Lebanon. Will shop here again.
Lovely Company by Pittsburgh R via Insider Pages on 6/18/2010
The staff and owner at Mattress World was sweet and informative. We are very happy with their customer service.
Nothing but EXCELLENCE by Rebekah M via Insider Pages on 6/17/2010
Mattress World in Pittsburgh, PA was absolutely WONDERFUL!! My new husband and I went there to purchase our mattress and the sales people were such a huge help! The service was excellent and the prices were affordable! I would recommend…
