Reviews for Austin Mac Repair
Austin Mac Repair received an average rating of 2.47 out of 5 stars from 19 reviews.
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by Boston on 11/26/2020
My Review by katies530025802 via Citysearch on 9/7/2012
DO NOT TAKE YOUR COMPUTER TO AUSTIN MAC REPAIR!!!\r
I purchased a new IPAD on 5/9 and took it in for a minor crack on 6/23 ( it didn't affect the IPAD it just bothered me since I had just purchased it) I paid over $200 to "repair the…
Poor service, dishonest dealings by siSenor via Citysearch on 11/2/2011
Customer NO SERVICEis the philosophy at Austin Mac Repair. My experience just goes to show that you should ALWAYS check out who you're doing business with. Wish I'd read these reviews before I gave them my business. When I dropped off…
Take It From Me - I Work There! Low Cost - Happy Service by JesusILove via Citysearch on 5/27/2011
FANTASTIC! This company has the lowest prices in Texas and I have taken advantage of that as many others have and do daily.
The people I met at Austin Mac Repair were friendly, kind, and have turned most repairs around in rocket…
incompetent by gregdriver via Citysearch on 2/23/2011
A few months ago I cracked my macbook screen and saw the ad to fix it for $200 and thought that was good deal. After talking with the worker i also agreed that it would be a good idea to upgrade my hard drive to 500GB. I got the computer…
BAD BAD by Will302 via Citysearch on 1/21/2011
Ok
My hard drive went out on my Mac so i brought my tower in to them to take it out and get the info off of it, keep in mind that this is a 150 GB hard drive they said it was bad and i need to get a new one I said OK left it with them a…
SHOP ELSEWHERE... Bad Customer Service!!!!!!!!!!!!! by Art 83 via Citysearch on 1/3/2011
I brought my Apple Iphone to Mac Productions and/or Austin Mac Repair, 7801 North Lamar Blvd, Austin, TX for repair of a broken glass screen. Their technician told me that it would be ?LIKE NEW? and that they used the best glass so I had…
Worst service ever by Nick Cowell via Citysearch on 12/7/2010
I received a quote on the phone to replace two fans on my MBPro. Normal price was $149 per fan, but owner agreed a fee of $119 per fan because we were replacing both at the same time.
My understanding was that it would be $119 per fan.…
Should have read these reviews first! by Judithdl via Citysearch on 10/19/2010
My husband took his computer here because he hoped to save money. I picked up the tower when it was done and was quite shocked to pay almost $800! My husband too was surprised it was so high, especially since the computer still wouldn't…
GOOD EXPERIENCE! Take it here first... by nelliekat via Citysearch on 9/2/2010
I'm a little surprised by the negative reviews here for this place. I had a very pleasant experience and the repair was perfect (also serving to save me several hundred dollars.) That said, working in the tech industry, I know that folks…
BEWARE! WORST CUSTOMER EXPERIENCE EVER!!!! by BoomerMAC via Citysearch on 4/28/2010
Our 1Tb Time Capsule failed - bad power supply. The solution(Per Apple): remove drive - place in new enclosure and transfer files.
We did not need the encrypted backup data - just wanted to recover photo and movie files. Using the Apple…
Horrible horrible experience- do not trust this company!!! by sweets2sweets via Citysearch on 4/16/2009
I took my mac in recently, after receiving an estimate on the phone from the technician. I was merely transferring data from old computer to new one, and they offer a flat-rate price for this.
After 2 days of no communication from their…
File recovery perfectly successful by alisoneden via Citysearch on 4/2/2009
I experienced some data loss recently and completely panicked. I took my drive to Austin Mac Repair and was not optimistic, but I felt I had to try to recover the files instead of embarrassing myself with my client. I had tried some free…
Horrible- don't go here by dmp11720 via Citysearch on 4/1/2009
The worst customer service I've ever dealt with in business. Stay away! I wish I had read other reviews before going to this company because they were…
Horrendous customer service by amcclen via Citysearch on 12/21/2008
My husband took his G4 here to find out why it was shutting down intermittently -- sometimes after a few hours, sometimes after a day, etc. The next afternoon, we got a call from the tech saying that he'd had it on since 8:00 that…
Always there when you need them by SteveFinn via Citysearch on 9/24/2008
I have had a business relationship with MacRepair for some years now and consider them to be essential to my business. Not only have they helped me buy and install the appropriate equipment for my business, but they have bailed me out of…
Finally, An Honest Mac Repair Service! by wonderfulmickie via Citysearch on 9/24/2008
I couldn't be happier with the good people at Mac Repair. I'm very high-tech challenged and Les has gotten me out of trouble with my old Mac, my iBook which I purchased from Mac Repair for an excellent price!, and my new iMac. I tend to…
Well, I was pleased by maryliz339 via Citysearch on 7/15/2008
I took my mac here last week, it was turning itself off at the oddest times. The people at Austin Mac Repair were friendly, helpful and honest. No, they didn't repair it for free, but they did tell me exactly what it needed, how long it…
MANAGEMENT - RESPONSE - DO NOT TAKE YOUR COMPUTER HERE - by Macpinfo via Citysearch on 3/13/2008
We have serviced almost 2,500 clients in Austin since 1998. Our success rate at making customers happy is over 99 %. 100% is not possible. There are days when you have a hard time getting along with certain people. Especially when their…
Do not take your computer here. by centuryvet via Citysearch on 8/1/2007
I wish I'd seen the previous review before I made the mistake of having my employee take our office computer in to Austin Mac Repair. The amount we authorized at drop-off was $40.05. They said the problem was the power supply and offered…
AVOID GETTING YOU MAC REPAIRED HERE by julie_09 via Citysearch on 5/1/2007
UNPROFESSIONAL ...MAKE SURE YOU GO OVER WITH WANDA EXACTLY WHAT YOU WANT REPAIRED. THE TECH AND THE OWNER ARE A GROUP EFFORT OF RIPPING PEOPLE OFF!!!!!
