Reviews for Pep Boys
Pep Boys received an average rating of 3.95 out of 5 stars from 20 reviews.
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by Boston on 5/11/2021
by Tina004 on 7/9/2021
by Glenna on 9/5/2021
by Glenna on 9/5/2021
by Goronwy on 2/25/2021
by Hormizd on 1/7/2021
by Hormizd on 1/7/2021
by James on 6/22/2021
by James on 6/22/2021
by Vitaly on 2/8/2021
by Praise on 7/24/2021
by Praise on 7/24/2021
by Rosa on 9/21/2021
by Tiana on 5/10/2021
by Gabriel on 8/26/2021
by Gabriel on 8/26/2021
by Petur on 9/27/2021
by Shimon on 1/29/2021
by Shimon on 1/29/2021
by EnD on 5/26/2021
My Review by RYANH via Demandforce on 3/25/2015
It was horrible. The car smelled like smoke and left a lighter in the car as well. They paid for an interior cleaning, if they had taken care of the vehicle that should not have been needed. I will never go back nor will I recommend that…
My Review by Anonymous via Demandforce on 3/23/2015
They were able to get my car in and done on the same day. They even stayed late to finish it.
My Review by CATHYA via Demandforce on 3/21/2015
They were very polite and knowledgeable but not pushy.
My Review by ANDREWU via Demandforce on 3/2/2015
I went in there to get an oil change and tire rotation and when I got me car back, I was missing a rim cap for my right tire. I called the shop and they didn't know where it is. Now my car has 3 rim caps and the 4th one gone.
My Review by LISAG via Demandforce on 2/20/2015
This was my second visit to Just Brakes. They fixed my car at the quoted price in the times they said they would without adding extras that some people add just because they say that were needed.
My Review by LISAG via Demandforce on 2/18/2015
It took an hour and a half to get an oil change. That was with an appointment. I thought that was a little excessive. But the price was good and the people were friendly and polite. So, I'll probably give them another chance.
My Review by CAYLOMW via Demandforce on 2/17/2015
I wish the first person i talked to didn't try to sell me everything and would have worked with me like the other guy did, but everyone was friendly and knowledgeable about the service.
My Review by AMYM via Demandforce on 2/9/2015
The experience was a great one. I being a single mother took my son to get a front end alignment and received the best quality customer service. I not only felt comfortable and not being taken advantage of but received good advice. I…
My Review by AMANDAH via Demandforce on 2/3/2015
The guy charged us $42 so much for the 16.99 coupon plus he didn't even balance or rotate my tires. Last time I take any of my cars here I guess you guys were in a hurry
My Review by Anonymous via Demandforce on 2/1/2015
The staff bent over backwards to do everything they could for us. This was our first time here but it won't be our last. We are highly satisfied. We will be recommending Just Brakes. They even fixed something that another company told us…
My Review by BARBRAJ via Demandforce on 1/29/2015
I had a very good experience. The price was fair. They tooke out to showe what was wrong. Move people
My Review by Anonymous via Demandforce on 1/23/2015
I received great customer service, Patrick assisted and guided me in the right direction. He gave me great detail in what they were doing to my car. I would recommend and use again!
My Review by Anonymous via Demandforce on 1/20/2015
Had a coupon for a $19.99 oil change, walked out of there with a bill nearly $50.00 because of the year, make and model of my car. It has to have synthetic oil which costs more and it is a SUV so the amount of quarts of oil is more. I…
My Review by ZANEG via Demandforce on 1/20/2015
The quality of the staff that I have dealt with has always been very knowledgeable, polite, and treated my wife and I with respect. They always give me a check list that shows their recommended repairs, but I never feel pressured into…
My Review by JESSICAB via Demandforce on 1/16/2015
Everyone was super nice and helped explain a lot of things that I didn't quite understand. They were super busy but they still took care if everything I needed.
My Review by LINDAH via Demandforce on 1/2/2015
Maybe it was just a bad day but there were several mechanics there but only one mechanic was actually working from what I could see (looked through window to observe). Poor David ( I only know his name from his shirt I do not personally…
My Review by Anonymous via Demandforce on 12/30/2014
They found a leak on my brake caliper that could have been bad news. They added pads on all brakes, did an aligment, balanced the tires, and changed the oil for a fair price. The car drives and brakes like new.
Good job guys.
My Review by MICHELEF via Demandforce on 12/20/2014
It was refreshing to see a place that treated female
Customers with respect. They took time to not only explain their findings but showed them to me explained them in detail and respected my decisions. They were thorough and work was done…
My Review by RAYH via Demandforce on 12/9/2014
They did $500 worth of work to my vehicle. Alignment, breaks, fuel service, filters etc.. They were perfessional, talked me out of service I didn't need and even fixed a little issue I had for free !!! Will definently be back for future…
My Review by JACKP via Demandforce on 12/7/2014
Service and price was great. Employees were very good.
