Reviews for Ashley HomeStore
Ashley HomeStore received an average rating of 1.45 out of 5 stars from 11 reviews.
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by Mike on 12/27/2020
by Vitaly on 4/13/2021
by Vitaly on 4/13/2021
by Eshe on 10/3/2020
by Eshe on 10/3/2020
by Eshe on 10/3/2020
by Anna on 6/11/2021
by Anna on 6/11/2021
by Tamara on 1/28/2021
by Tamara on 1/28/2021
by Ibragim on 5/16/2021
My Review by juditht2032374046 via Citysearch on 2/10/2014
Do not wasted your money warranty does not cover anything. ....leather is good fir 2 years only after that peels and not cover by the manufacturer.
Bought a Keystone TV Stand, Paid In by DavidW232 via Citysearch on 5/31/2012
Bought a Keystone TV Stand, Paid In Full in Advance..He said he needed to get it from Warehoulse in New Braunfels and it would be Tuesday (5 days) for delivery, It's been 3 weeks and I haven't heard a thing!!! I've been on hold 3 times…
Ripped off by ranj via Citysearch on 2/8/2012
Ripped off by the store...we got our living room set 2 years back from the store along with the 5 year warranty plan. Now the leather in my 2 seater is ripping off and the warranty company (Montage services) said they cannot fix this - the…
Worst customer experience by far by poorashelyservice via Citysearch on 6/24/2011
Really poor service. Furniture ordered didn't arrive in time and there was no communication from the store about thedelay. Reaching customer service was painful and spent more than 20 mins on hold...\r
We ordered 4 pieces of furniture and…
Great experience, product and customer service! by johnbarksdale via Citysearch on 2/16/2011
I have not shopped for furniture in a long time, but several friends at work suggested Ashley as they had bought there and said that they liked it. I went in about a week ago and saw a few things that I liked, but I wanted to look at…
OK Furniture - Crappy Delivery Service by Siam Samlor via Citysearch on 1/9/2011
Wife and I visited this location and didn't experience the usual salesman hovering over us as we were dressed quite casually and I was unshaven. Probably figured we were just lookers and that attitude did not bother me. When we did find…
Don't Believe anything they say! by sad sad sad via Citysearch on 9/16/2010
Found what we wanted... no problem... ordered it and paid... no problem... but when the delivery guys ran out of the house like a couple of jumping beans... took a closer look at the product, and noted that a glass window was installed…
I wish I had read the reviews by Funnie99 via Citysearch on 3/9/2010
I spent $2K+ for reclining leather sofa and loveseat. In less than 3 months, seats on sofa started sinking. We hadn't used loveseat much so it appeared ok.This is approx 4-5months of use with 2 light weight individuals using it for 2hrs a…
Really Bad Management by bzod via Citysearch on 3/8/2010
My elderly mother went in to get a bedroom set, the sales man wrote up everything, she was doing it on their finance program so he gave the finance people the information. We took pictures that day of what she ordered since she was going…
Horrible Customer Service and Quality by Mauricio via Citysearch on 3/17/2009
If I could give a negative rating, I would. Customer service appears to exists only to tell you why they won't support a claim on a newly purchased part. Ashley furniture uses a third party service, that the consumer pays for, to…
I've gotten better customer service at Target! Bad customer service, bad quality furniture! by taskir via Citysearch on 3/8/2008
I bought a table and chairs set from ashely furniture and two of the chairs didn't come with the corect legs. I called customer service to order some new legs and they said it would take 3-4 weeks. Well now the legs are on back order. …
Good deals - BAD BAD BAD delivery problems by jewlzzz via Citysearch on 12/26/2007
Fantastic deals - but BAD BAD BAD delivery problems! We have only purchased furniture TWICE at Ashley -- and no more! - mostly due to delivering us dirty furniture the first time and their losing our furniture the second time! On both…
