Reviews for Pep Boys
Pep Boys received an average rating of 4.22 out of 5 stars from 9 reviews.
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by Vitaly on 1/29/2021
by Brankica on 12/11/2020
by Brankica on 12/11/2020
by Anna on 3/28/2021
by Anna on 3/28/2021
by Anna on 3/28/2021
by Praise on 9/17/2020
by Praise on 9/17/2020
by Jomez on 5/26/2021
Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance. Read Full Editorial
Don't talk to Mike! by Jeff W via Insider Pages on 6/8/2012
When you use Pep Boys in Plano on Spring Creek don't let the rep named Mike in the repair dept help you, he will try to sell you everything. He must think everyone is rich, now Chris on the other hand is very nice and helpful. He…
STAY AWAY!!!!!!!!! LIARS!!!!!! by lastchances via Citysearch on 11/22/2010
My car was overheating. After stopping and letting it cool off several time and I final made it to Pep Boys they immediately said the diagnostic would cost $39.99, ok what am I going do but go for it. While in the waiting room my son and I…
Sad to know by Angry G via Insider Pages on 9/21/2010
Used them 2 times...1st time I found my turn signal arm broken and they denied breaking it. That was a $350 repair that I had to pay. OK...!!! I gave them the benefit of the doubt. Next, I went in to have a small part removed and was told…
Cliff Johnson by Lorene S via Insider Pages on 11/28/2009
I recieved excellent phone service from Cliff Johnson. Cliff was not only very professional, but took the time to explain the different GPS that were on sale and the benefits that each provided. He also placed my selected GPS on hold for…
Asst.Manager Steve Hoedebeck by Lisa M via Insider Pages on 7/4/2009
I brought my car in for brakes and Asst.manager Steve Hoedebeck was very helpful and said I didnt need brakes at all. I had over 50,000 miles and I thought they needed replaced but I didnt. I want to thank Steve Hoedebeck for his honesty…
Pepboys Asst Manager Steve Hoedeback by Mike M via Insider Pages on 9/1/2008
After taking my car to Pepboys for a brake check, assistant store manager Steve told me I needed all four brakes replaced. When I asked to see how bad they were i saw nearly 9mm of pad left on the front and almost new on the rear. The…
No charge! by Rick R via Insider Pages on 7/23/2006
I took my car in to have the brakes relined. They inspected them and told me they did not need it. They charged me nothing! It was a busy Saturday afternoon - they warned me they might not get to it. But they did.
PROS: Honest - didn't…
good by STACEY L via Insider Pages on 9/14/2005
I went there looking for a refurbished motor scooter. Although the place was nice the employees were not all that helpfull with my purchasing experience. The scooter was wonderfull though.
Helpful by Rachel A via Insider Pages on 6/13/2005
This is a great store if you have automotive needs. The staff is always helpful and friendly. The prices are reasonable and it is in a good location. I always enjoy shopping here.
PROS: good prices, friendly
CONS: none
