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No accountability & Ghosting They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability.I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation.I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone becaus... Posted: 1/21/2026
They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability.I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation.I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone becaus...
Posted: 1/21/2026
