Koons Arlington Toyota serves Arlington, VA and is located in the 22207 ZIP code.
Reviews for Koons Arlington Toyota
Koons Arlington Toyota received an average rating of 2.45 out of 5 stars from 20 reviews.
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by Gabriel on 10/11/2021
by Sixtus on 12/9/2021
by Sixtus on 12/9/2021
by gomez on 5/30/2021
by Heimirich on 4/11/2021
by Steven on 7/28/2021
by Steven on 7/28/2021
by Petur on 11/13/2021
by Ciriaco on 7/2/2021
by Ciriaco on 7/2/2021
by Esen on 8/29/2021
by EnD on 7/11/2021
by Gisela on 4/18/2021
by Gisela on 4/18/2021
by Shimon on 12/25/2021
by Shimon on 12/25/2021
by Mathilda on 6/15/2021
by Mathilda on 6/15/2021
by Spencer on 10/1/2021
by Amanda on 8/13/2021
PATHETIC / HORRIBLE experience by ahsan i. via Judy's Book on 1/14/2012
PATHETIC / HORRIBLE experience. I went there to buy the new 2012 Toyota Camry, the sales person was confused and very unprofessional. To my surprise the problem was with the administration, the sales manager named Aladdin was very…
AVOID KOONS TOYOTA ARLINGTON AT ALL COSTS!!! by John P via Insider Pages on 12/20/2011
Where are the negative stars! I went to purchase a Tacoma, I called and they said the specific model I wanted was on the lot. It was not. They found one at another dealer, they would not tell me where. They wanted me to sign sight…
Horrible Customer Service by Guest G. via Judy's Book on 11/4/2011
I do not recommend Koons. Service team did incomplete when I took my car in for warranty work, then refused to correct the problem when I brought it to their attention. Basically the issue was a loose wire that was causing my battery to…
Fantastic experience by esudei n via Insider Pages on 5/21/2011
I LOVE this dealership. Staff are friendly, no hassle and I was in and out in no time. The sales staff really tried his best to take care of me which I really appreciate. Highly recommended!
Terrible Experience - will NEVER go back by Nate T via Insider Pages on 2/24/2011
It is truly a rare occurrence that one is confronted by the lack of professionalism, rudeness, and complete disregard for customer service that is present at the Koons Arlington Toyota Used Car Lot.\r
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I showed up one day ready to buy a…
No Show Shuttle Van by Jim P via Insider Pages on 11/13/2010
I live in Arlington, but bought my new Highlander from Springfield Toyota because they had the best deal. However, since I live in Arlington, I have always had my Highlander serviced at Koons Arlington Toyota.\r
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At first, I was very…
BEWARE-- COMPANY HAS NO INTEGRITY OR HONOR by LINDA J via Insider Pages on 10/15/2010
I've never had such HORRIBLE customer service before in my life. I don't even know where to begin. \r
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It started at the time I looked at the car, weren't even willing to come down on the price by $100. As well, the car needed to be…
Lied to about a car being available by Sandi D via Insider Pages on 10/9/2010
My husband called to ask if a certain care was still available around 3pm and was told by Dave, that it was. So we drove 30 miles for 1 hr. We arrived and found that the car was SOLD the DAY BEFORE! We were lied to just to get us down…
koons toyota arlington by mary r via Insider Pages on 9/3/2010
after 5 years, no more. They are the absolute worst. I tried to call , no answer, no call back. Went there to make appt., brought the care in, waited hours for a quote, finally called them EXCEPT no one answered the phone again, I biked…
"WHEN YOUR TALKING KOONS, YOUR TALKING CONS!" by Justin W via Insider Pages on 8/20/2010
If i could rate them a half-star I would. They may not even deserve that! Business/Customer Service is horrible and seems like personal life is priority to them when on the job. Managers are never there, no one ever returns calls, you…
Rude Indifferent Salesperson by Joanne H via Insider Pages on 7/10/2010
Today my husband and I wanted to look at Avalons, Camrys and Camry hybrids with plans to decide on a new car with many friends recommending Toyota as an excellent car. We arrived at Koons in Arlington and asked to see these cars. The…
service department by Amy T via Insider Pages on 6/27/2010
The other day i brought my toyota into koons for service and I would like to thank my service advisor Dean. He greeted me at the service desk and helped me out with what i originally thought days before was going to be a long and horrible…
NEGATIVE 5 by Guest G. via Judy's Book on 2/21/2010
BAD service, FRUSTRATED and DISAPPOINTED... negative 5DO NOT BUY YOUR CAR FROM THERE!!! I'm just putting it out here and making everyone aware of my bad experience. i bought a used car with them last month and got the limited warranty.…
4 Negative Stars for Customer Service and Irresponsibility by Grace R via Insider Pages on 2/15/2010
Insider pages will not allow me to give Koons a 1 star rating. My friend purchased a used car from Koons last month. Her temporary plates and registration expired because Koons failed to submit the paperwork to the VA DMV. After speaking…
Old Truck Guy by Bruce S via Insider Pages on 1/28/2010
Very much a mixed bag for me with regard to service. Brought an old '91 pickup for service when it began to overheat when I arrived for work at my Arlington office. Koons diagnosed the problem, special ordered a part, and gave me a newer…
Service center is the best by deango t via Insider Pages on 1/14/2010
Service is great never had a faster or better experience. Wonderfulp guys work up front and in the back... I will tell all my friends and family on how great your service lane has become.
Great people by Ken L via Insider Pages on 1/14/2010
Great place people in service are the best (Paul) never want to deal with sales again but ill keep returning as long as people like Paul work there.....Thanks again
Koons Arlington Toyota is absolutely a mess! Don't go there! by joanne w via Insider Pages on 7/15/2009
My experience was simply dreadful in EVERY Way!
The general manager was utterly unhelpful and the staff had limited intelligence, limited ability to explain anything, limited interest in dealing with a customer (me) who actually bought…
Don't let one good review fool you... by Jack S via Insider Pages on 9/16/2008
Their overall rating shows 3 out of 5 stars, but that's because someone chimed in with a 5 star rating. While I'm glad that person had a good experience (or was otherwise prompted to write a good review), I would never send my worst enemy…
Great experience by Vicki G via Insider Pages on 9/5/2008
We had a great experience buying a Prius at Koons. We called around to get bids, and talked to a gentleman names Tye. We got a bit AT MSRP (this is great for a Prius these days) and got on their waiting list. He stayed in touch, called…
