Reviews for Shell
Shell received an average rating of 3.40 out of 5 stars from 20 reviews.
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by Amanda on 6/8/2021
by Ademir on 9/23/2021
by Farquhar on 8/5/2021
by Farquhar on 8/5/2021
by Farquhar on 8/5/2021
by Lina on 3/24/2021
by Hormizd on 7/10/2021
by Rhode on 9/7/2021
by James on 12/23/2021
by Quinton on 11/4/2021
by Mike on 4/26/2021
by Mike on 4/26/2021
by Eshe on 3/8/2021
by Eshe on 3/8/2021
by Brankica on 6/23/2021
by Brankica on 6/23/2021
by Anna on 10/9/2021
by Anna on 10/9/2021
by Jomez on 12/7/2021
by Jomez on 12/7/2021
Very Dishonest & Deceitful place. by Phu L via Insider Pages on 4/24/2014
8904 Centerville Road ** Stay Away This Shell Station **\r
Manassas, VA 20110\r
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After 45 minutes of checkup on my van for State inspection, they couldn't find anything wrong except my headlights - which had light bulbs replaced and…
Never Again.. by Alicia A via Insider Pages on 12/18/2013
I purchased a Groupon for $13 to have my oil change at the parent garage beside the Shell gas station. I won't go in there EVER again as my experience was horrible. They kept on trying to take advantage of me being a female and try to…
Horrible Experience, Just pay fullprice elsewhere by Chris N via Insider Pages on 9/19/2013
Absolutely horrible. I get that the groupon was a cheaper oil change - but why offer the groupon if you're going to be so irritated and begrudging? \r
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This is for the Hayfield Exxon for the oil change groupon. I followed the directions…
Shady in Manassas by Mark M via Insider Pages on 9/11/2013
dropped my car off for a oil change, when I went to pick it up and presented my coupon, they tried to talk me out of using it, then had to re-work the price in the computer and I had to pay the regular price because of "special" charges…
Criminals by john y via Insider Pages on 7/24/2013
THE WORST. They did not perform ANY preventative maintenance even though I paid them for it. I called them out for not rotating my tires and charlie, the loser manager, fed me some BS line about my car not needing it. WOW. Such crap. I…
couldn't prove their inspection finding by Susan M via Insider Pages on 4/11/2013
They STINK!\r
My husband took my car to get inspected. They failed it, citing a "power steering leak". They offered to fix it RIGHT THERE, no waiting. Over $1100 in repairs quoted. However, I was in the automotive program at NVCC, and they…
******AVOID***** ANY INSPECTIONS HERE! by Kate M via Insider Pages on 4/2/2013
WORST PLACE FOR INSPECTIONS! And I very rarely do all caps. My husband has taken my car in for a VA State Inspection at 8:45am to this place, at which point he was the third car in line. When he did not return at 10:50, I started…
Best Automotive Place by Irram S via Insider Pages on 3/13/2013
I went with my friend to get an oil change. The staff was very courteous and in a cold day they offered both of us free coffee.\r
The service was done in a timely manner and Bryan explained us about the future needs of our car. I will…
Horribly Unprofessional by Tim S via Insider Pages on 10/7/2012
After receiving a call that my car would be ready in about ten minutes, I arrived at the Advance Auto Care (next door and tied in with Manassas Shell) exactly ten minutes later. I waited over 5 minutes with literally no one at the desk/in…
Excellent Experience by Dan V via Insider Pages on 6/11/2011
I took my wife's car with a hard-to-diagnose check engine light problem. Gary the service manager explained what they proposed to do and checked with me every step of the repair. He was courteous and professional and very concerned that…
The Mechanics really know their stuff by Jeff F via Insider Pages on 4/1/2011
Great Customer Service!! The Mechanics really know their stuff. I always feel that my truck is in capable hands whenever I leave it there for service.Great job guys!!
Excellent Customer Service by Casmyra G via Insider Pages on 3/20/2011
The customer service at Manassas Shell was excellent. My car was serviced in a timely manner and was complete. I will continue to go to Manassas Shell for automotive needs. Thank you for bringing back the small town station. I would…
Really Friendly People by Geovanna S via Insider Pages on 3/20/2011
The service is excellent, the people who works there are really friendly. I am working with Manassas Shell since 2005 and I do not have complaints, they always do a very good job.
Happy With Experience at Shell by Jeff G via Insider Pages on 3/20/2011
always am happy with my experience at Shell. Their customeer service and professionalism keeps me coming back.
Inspection was Done Quickly by Karin B via Insider Pages on 3/17/2011
Although I had to wait quite a while in line for emissions testing since there was only one inspector working, once I got inside, everyone was very nice and it was done quickly.
Courteous and Friendly Service by Susan B via Insider Pages on 3/17/2011
I have had courteous, friendly service every time I have gone to Manassas Shell. I trust the employees who work there to treat me fairly and honestly. They really go the extra mile and I go out of my way to go to them because I know that…
Will Recommend This Business by Debbie T via Insider Pages on 3/17/2011
I will most definatly recommend this business to others and I have done just that already! I wish you only the best for what you do and have done for me! THANK YOU!
GOOD SHOP by Tim C via Insider Pages on 3/12/2011
GOOD SHOP'\r
Yes I would recommend this business to a friend.\r
Yes I would recommend this business to a friend.
Home Town Trust Mechanic by Sarah R via Insider Pages on 3/12/2011
Being new to the area, I didn't have a 'hometown,' trusted mechanic. Now I do. My family and I were greatful to recieve an honest quote for the necessary repairs. The lift to work was great too!
Top Notch by Chuck B via Insider Pages on 3/12/2011
Greg the service manager is top notch.\r
Yes, i would recommend this business to a friend.\r
Yes, i would recommend this business to a friend.
