Since 1979, CroppMetcalfe has been the most trusted name in the Washington DC Metro Area for heating, air conditioning, plumbing, pest control and security. Home of the 5-Star Technicians.
Reviews for CroppMetcalfe
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The Best in heat and air by Thomas F via Customer Lobby on 12/15/2016
Professional at the the top of the line from start to finish
One Squared Away Plumbing/HVAC company. by Lew S via Customer Lobby on 11/7/2016
TLC came quickly when called, sent a well qualified and articulate, knowledgable technician who helped us sort through the plumbing issues that we confronted, offered excellent, balanced advice and guidance, and was polite and helpful at…
The service was efficient and with a good explanation of the issue. Very satisfied. by Roger Y via Customer Lobby on 10/14/2016
There was an issue with the performance of the hot water heater. The burner operation was inspected and I was given a full explanation of the workings of the control value and the hot water heater itself. I felt very comfortable with…
I give them a 4 star on everything by Lora S via Customer Lobby on 10/12/2016
I have been using TLC for about 9 years, each time I call
for them to come out, they are always in the time range I
was given when the appointment was made.
Each one of the Tech's I have met are very Professional,
they make sure that…
Great service. by Kathy W via Customer Lobby on 9/16/2016
Our experience today with Cody (tech) was a great experience. He makes a service call very easy. He answeres any question we may have. Great service & very knowledgeable young man.
Great experience by Karen H via Customer Lobby on 8/30/2016
I had an HVAC system that was not the best and put in very poorly. Cody explained all of my options and the benefits for each of the systems, and assisted in my choosing the one that we believed was best for me. George and his team were…
Great Experience! by Molly B via Customer Lobby on 8/29/2016
TLC responded to my call within 30 minutes. The tech (Will) was fantastic. Very knowledgeable and professional. Highly recommend this company.
TLC Tech. Mac came to check our A/C system not working during 98F temp.Mac diagnosed the problem replaced the burned part and made the A/C working that needed so badly. by Sat G via Customer Lobby on 8/19/2016
Tech. Mac was nice and polite and left everything neat and clean after performing the work. I recommend TLS services very high.
fast, professional and courteous! by Keri K via Customer Lobby on 6/22/2016
Great company to work with.. would definitely recommend them to anyone.
Preferred Client Service by Joe H via Customer Lobby on 6/15/2016
I've used TLC since I bought my house three years ago as did the former owners. I was happy with their service and signed up for the Preferred Client service when I found out about it. Unfortunately, I think they may have gotten too many…
Absolutely the worst customer service ever by Renee C via Customer Lobby on 5/27/2016
Our air conditioning unit went out the Wednesday before Memorial Day weekend. The technician said it was the air filter. We installed a new air filter but the air conditioning still did not work. The technician came out a second time. …
Best experience ever. by Keith R via Customer Lobby on 5/27/2016
Kevin was on time, courteous, articulate and professional in his customer relations and subject knowledge. Best experience ever with any contractor.
Love to Work with TLC by Carmen W via Customer Lobby on 5/12/2016
I have had a great experience and have had them working on our house for regular maintenance and other issues for 5 years. They are fast, flexible and explain what is needed in layman's terms. I also find that everyone from the office…
All of the techs who have serviced my equipment have been great by Lucy W via Customer Lobby on 2/29/2016
I wouldn't be able to rate one above the other as they have all been very professional and helpful. Keep up the good work guys.
Great company by Lillian S via Customer Lobby on 2/19/2016
Very professional techs that treat you and your home with the upmost care and respect.
Furnace Repair by Malissa M via Customer Lobby on 2/14/2016
Our furnace decided to quit working on a Sunday, and the coldest day this winter. Not only did someone promptly answer the phone on a Sunday when we called, Cory was at our home an hour later repairing our furnace. While there was an…
Great service always. by Kathy W via Customer Lobby on 2/2/2016
TLC has been our service for over 8 yrs. They have always been great with service and in a timely manner. They care about their customers & answer your questions.
Fantastic service, great technicians by Laurie C via Customer Lobby on 1/26/2016
This is my second review of service by this top-notch company, and I'm happy to say that they continue to provide the best service you can find anywhere. The technician, Martin H., came out on time, was professional throughout, answered…
TLC Teams by Duane K via Customer Lobby on 1/13/2016
On 06 January 2016, I had two TLC teams working at my home. The first team came to install a newer, bigger humidifier to my gas furnace. The second team arrived about 1.5 hours later to clean my heat ducts which were still full of dry…
N/a by Allan B via Customer Lobby on 12/30/2015