Reviews for Pep Boys
Pep Boys received an average rating of 2.18 out of 5 stars from 11 reviews.
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by Jehonathan on 12/6/2020
by James on 10/18/2020
by James on 10/18/2020
by Pema on 2/3/2021
by Pema on 2/3/2021
by Quinton on 5/21/2021
by Goronwy on 4/2/2021
by Goronwy on 4/2/2021
by Goronwy on 4/2/2021
by Eshe on 9/22/2020
by Eshe on 9/22/2020
Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance. Read Full Editorial
In defense of this shop by Rebekah P via Insider Pages on 3/17/2011
When I worked by this shop I took my car there for quite a few things and never had a problem here with any of their work and the manager is nice.
rude and slow by nicole r via Insider Pages on 8/8/2010
I was very disappointed with their customer service. I had called earlier and they told me they could fix my tire within an hour. I arrived to find the guy behind the counter to be rude and short with me. I do not recommend this place. I…
National Account Manager by Linda E via Insider Pages on 6/19/2010
Pep Boys is Pasadena is a really great locations to bring your car for repairs. I have had my car serviced there for 3 years and the service is always outstanding and they help you resolve an issues beyond regular service issues. Jesus is…
HIGHSCHOOOL SHOP DONT GO HERE !!! by mike b via Insider Pages on 2/28/2010
this is more like a highschool auto shop then a real shop i usually change my own oil but it was raining i go into PEPBOYS and get a simple oil change after waiting an hour and a half when there is only 2 people having work done is not ok…
Horrible repair and dishonest by Chris M via Insider Pages on 11/1/2005
After they had replaced my starter motor they ended up miswiring something to where I smelled burning plastic while driving home. That caused my both my 4 month battery and 8 month alternator to go bad after they fixed the wire…
job not complete by mike w via Insider Pages on 10/8/2005
I went in to pep boys to have a tune up and my power steering fixed. Two day later I get my car back with a 700$ bill and my power steering still not working correctly. The guy told me it was because My carburator was leaking air and made…
Worst service I've experienced by Mimi H via Insider Pages on 7/20/2005
I would advise anybody to avoid this shop. I had the worst car service experience there.
I went for a brake inspection. After 5 hours instead of the 3 hours that they told me, they took the brake apart and was unable to put it back. At…
Avoid at all cost! by ylhsiung via Citysearch on 7/20/2005
Very rude people, unwilling to take responsibility for their work,
decent parts... by Leslie F via Insider Pages on 4/15/2005
I like Pep Boys for basic parts - air filters, headlights, car wash, etc. I don't exactly go there for my brake pads and that sort of thing, but it's a cheap place to get the cheap and often replaced parts. I find that the employees…
Pep Boys by Jessica D via Insider Pages on 2/25/2005
I had a super emergency brake situation on a Sunday afternoon, and these guys were really helpful in a fix ... but I wouldn't recommend them if you've got the time to shop elsewhere. They did a really really incredibly shotty job on my…
My Review by Brian H via Insider Pages on 3/16/2004
If you don't play their game their way, they'll simply say "get out of here!
