Groove Subaru

Reviews for Groove Subaru

Groove Subaru received an average rating of 3.05 out of 5 stars from 20 reviews.

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by Jomez on 9/4/2021

 

by steve on 1/5/2021

 

by Amita on 3/5/2021

 

by Ciriaco on 10/6/2021

 

by Esen on 2/7/2021

 

by Petur on 4/6/2021

 

by Mathilda on 9/20/2021

 

by Amanda on 1/21/2021

 

by Tina004 on 8/24/2021

 

by Glenna on 12/26/2020

 

by Hormizd on 2/23/2021

 

by Rhode on 4/22/2021

 

by James on 8/8/2021

 

by Mike on 10/5/2021

 

by Brankica on 2/6/2021

 

by Anna on 5/24/2021

 

by Rosa on 1/11/2021

 

by Samael on 3/10/2021

 

by Sixtus on 2/12/2021

 

by Tiana on 6/9/2021

 

Living up to "Used Car Salesman" title by Lauren L via Insider Pages on 6/22/2012

Hate good customer service? This is the place for you!\r \r We had an awful experience at this dealership, and though we still need a car, we will no longer be shopping here. We test drove a couple of cars and agreed to purchase a used…

Groove Subaru by Guest G. via Judy's Book on 3/20/2012

My husband and I stopped to look at subaru foresters one saturday and met dan cote. He was knowledgeable and helpful. We left and looked at several other places and online. Dan took the time continue following up via email about our…

Dan the man was great by Guest G. via Judy's Book on 3/3/2012

Had a great experience with purchasing a Forrester. Dan was very laid back and helpful...no pressure.

My new forester by Guest G. via Judy's Book on 1/27/2012

I bought my first subaru in 2008 from Burt subaru and really liked it. What little service it needed I did here. The service people are great and the waiting room always has coffee and donuts. I just bought a new Forester from austin…

Groove Subaru by Guest G. via Judy's Book on 1/27/2012

This place is great!

Marketing Director by Karin R via Insider Pages on 4/4/2011

Great Dealership! The minute I arrived I was greeted with the upmost respect. I was offered popcorn and water and respectfully said no thank you. It was a busy day for Groove but they were able to assist me with finding the correct…

Dont BUY ANYTHING from these Guys!! by Tyler M via Insider Pages on 4/4/2011

DON'T BE FOOLED!!! Do not work with their online staff!!! DO NOT work with any Sales Staff starting with "Steve Lucas". The guy met me at the dealership, but even his own LOT STAFF did not know who he was. More, the schmuck couldn't…

Very Good Experence Here by susan d via Insider Pages on 3/27/2011

We purchased a brand new legacy from Drew Badalato and he was awesome, We enjoyed the treatment we received at the store and Drew free popcorn was a nice touch for the kids!! Keep it up!

Great Job! by Adam B via Insider Pages on 1/20/2011

I traded in my old Subaru for a new Outback. It was a easy no pressure laid back environment. They gave me the full value for my trade and showed me all the numbers for my new Outback. There was some negotiations involved but I was pleased…

Great Car Buying Experience by Paul B via Insider Pages on 9/23/2010

We went in to see if we were ready to trade our Mini Cooper S for an Outback as we have left the city for the Rocky Mountains. Tom Kim was there to guide us through the entire process and was extremely professional and courteous. I have…

Outback of mine by Gabriel S via Insider Pages on 4/13/2010

Great no hassle service. Wonderful selection of the make that I have cherished for so long. The Outback that I still have is still great.

dissatisfied customer by Mark V via Insider Pages on 4/1/2010

Not impressed. They want to sell you a "no haggle" new subaru at sticker price and get your trade-in for less than blue book. Win-win for them but not the customer. I'll shop around.

Horrible place by bob m via Insider Pages on 2/3/2010

This place is terrible. They do not actually provide you with a complete contract for their service contracts. The cancellation page seems to be mysteriously missing.My lawsuit will ensue shortly. \r Even better then the fact that they do…

Untrustworthy, unreliable and wrong by Judy L via Insider Pages on 1/19/2010

I have been going to Burt Subaru for service since 2002. I have always been incredibly happy and trusting of the service I received...but then again my car was still under warranty. these past two visits have me swearing off dealer service…

Groove Subaru is all about them not the customer by mike s via Insider Pages on 11/28/2009

These Guys have no idea what they are doing stay away far away they won't do anything for you in sales or seervice just went to shop too bad burt sold to this company

Groove Subaru is Excellent by bill s via Insider Pages on 11/11/2009

Just had my vehicle in for service. Able to get me in same day without an appointment. Very professional and knowledgeable. Final bill was less than quoted.

Groove Subaru is not the place to go! EVER!! by John P via Insider Pages on 9/26/2009

Awful prices, We have had our 2000 outback serviced at (Burt) since it was new. The last oil change, yes I said oil change, went from $36.21 to $50.74!!! after groove bought the place. When I received the bill I was really P.O. I guess…

Price match guarantee.... guaranteed to be too high!! by Brian T via Insider Pages on 9/1/2009

Should be called "GOUGE" automotive!! These guys are nothing more than your typical slimy car sales people. They have what they call a price match guarantee, this means when you find out they are ripping you off on a price they will ask…

Groove Subaru is HORRIBLE CUSTOMER SERVICE!! by Ellen M via Insider Pages on 8/15/2009

HORRIBLE CUSTOMER SERVICE! Upon taking my Subaru in for it's 120K chkup, my car was returned with the mirror "bubbled" and a light out on the dash! I explained the car was not dropped off in this state and I wanted them to fix it since it…

INCOMPETENT!! by M B via Insider Pages on 12/16/2008

I wish I read these reviews before I took my car to this place!! Lets start in the summer Aug 08. I took my car in for a service and was told my WRX needed a radiator. They replaced the radiator and when I drove 3 miles down the road my…