Simple Solution Tech

Name: Simple Solution Tech
Address: 13876 SW 56 Street Suite 255, Miami, FL, 33175, US
Telephone: (786) 233-2002

Managed IT Service Simplified

4.8

Total Reviews: 24

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IT Consultant·Today: 9:00 AM to 7:00 PM·Miami, FL

13876 SW 56 Street Suite 255

Miami, FL 33175

(786) 233-2002

www.simplesolutiontech.com

About this business

Simple Solution Tech provides on-site and remote IT support, managed services, server maintenance, e-mail management, disaster recovery, and ongoing consulting. If your business requires additional online services, —we’re ready to work with you. At Simple Solution Tech, we are primed to tailor our services to fit your unique requirements, allowing you to return to running your business. We have expert computer technicians with 20+ years of experience in information technology to help ensure your computer and network infrastructures run smoothly and up to date. We proudly served our clients for over a decade, providing excellent quality services, and we want to do the same for you. Your technology shouldn't be a burden.

Frequently Asked Questions

Simple Solution Tech handles IT capacity management by implementing a process for managing the capacity of the client's IT systems and infrastructure. This includes monitoring capacity, identifying capacity issues, recommending solutions, and reporting on capacity to ensure that the client's IT systems have enough capacity to meet the organization's needs.

Simple Solution Tech handles IT availability management by implementing a process for managing the availability of the client's IT systems and infrastructure. This includes monitoring availability, identifying availability issues, recommending solutions, and reporting on availability to ensure that the client's IT systems are available when they are needed.

Simple Solution Tech handles IT continuity management by implementing a process for managing the continuity of the client's IT systems and infrastructure. This includes identifying critical systems and data, developing recovery plans, and conducting regular testing and drills to ensure the client's IT systems can be quickly restored during a disaster or disruption.

Simple Solution Tech handles IT configuration management by implementing a process for managing the configuration of the client's IT systems and infrastructure. This includes identifying and documenting IT system configuration, managing configuration changes, and maintaining accurate and up-to-date configuration records.

Simple Solution Tech handles IT software management by implementing a process for managing the client's software assets. This includes identifying software, tracking software licenses, maintaining it, and ensuring it is up-to-date and compatible with other IT systems.

Simple Solution Tech handles IT hardware management by implementing a process for managing the client's hardware assets. This includes identifying, tracking, maintaining, and disposing of hardware efficiently and securely.

Simple Solution Tech handles IT vendor management by implementing a process for managing relationships with the client's IT vendors. This includes identifying vendors, negotiating contracts, managing vendor performance, and monitoring vendor compliance with service-level agreements.

Simple Solution Tech handles IT financial management by implementing a process for managing the client's IT budget and expenses. This includes identifying IT costs, creating a budget, tracking expenses, and reporting on IT financial performance to ensure that the client's IT systems are cost-effective and financially sustainable.

Simple Solution Tech handles IT risk management by implementing a process for identifying, assessing, and mitigating risks to the client's IT systems and infrastructure. This includes identifying risks, evaluating the impact of risks, implementing risk mitigation strategies, and monitoring the outcome of risk management activities to ensure that risks are managed effectively.

Simple Solution Tech handles IT governance by establishing and maintaining a framework for the client's IT systems and infrastructure. This includes defining policies, procedures, and standards for managing IT and ensuring that IT supports the overall goals and objectives of the client's organization.

Simple Solution Tech handles IT service level management by establishing and maintaining service level agreements (SLAs) with the client. This includes defining the service levels that Simple Solution Tech will deliver, monitoring service level performance, and reporting on service level performance to the client.

Simple Solution Tech handles IT outsourcing by outsourcing specific IT tasks or functions to third-party vendors. This includes identifying areas where outsourcing can improve efficiency and reduce costs, selecting vendors, and managing relationships to ensure they deliver the agreed-upon services.

Simple Solution Tech handles IT training and education by providing employees with the knowledge and skills to effectively use and maintain the client's IT systems and infrastructure. This includes offering on-demand and in-person training, creating training materials and documentation, and providing ongoing education and support.

Simple Solution Tech handles IT network design and implementation by designing and implementing a client's IT network infrastructure, including local area networks (LANs), wide area networks (WANs), and wireless networks. This includes selecting and configuring network hardware and software and providing ongoing maintenance and support.

Simple Solution Tech handles IT endpoint management by providing management and security for endpoints such as laptops, desktops, servers, and other devices that connect to the network. This includes monitoring and maintaining endpoint security, managing software updates and configurations, and providing remote troubleshooting and support.

Simple Solution Tech handles IT software licensing management by ensuring clients comply with licensing agreements, including tracking software licenses, managing software upgrades, and providing software asset management services.

Simple Solution Tech manages IT data center management by managing a client's physical infrastructure, security, and operations. This includes maintaining and monitoring data center equipment, implementing and maintaining data center security protocols, and providing disaster recovery and business continuity services.

Simple Solution Tech handles IT mobile device management by providing management and security for mobile devices like smartphones and tablets. This includes enforcing security policies, managing device configurations, and remotely wiping lost or stolen devices.

Simple Solution Tech handles IT remote monitoring and management by using remote monitoring and management (RMM) tools to monitor and manage client IT systems and infrastructure. This includes monitoring system health, identifying and troubleshooting issues, and providing proactive maintenance and management.

Simple Solution Tech handles IT service desk support by providing a centralized point of contact for clients to report IT issues and request assistance. The service desk will be staffed by trained technicians who can troubleshoot, resolve problems, and escalate issues as needed.

Simple Solution Tech handles IT network security by implementing and managing security controls to protect the client's network from unauthorized access, use, disclosure, disruption, modification, or destruction. This includes implementing firewalls, intrusion detection/prevention systems, and other security measures.

Simple Solution Tech handles IT operations management by managing the day-to-day running of IT systems and infrastructure. This includes monitoring systems, managing backups, managing security, and troubleshooting issues as they arise.

Simple Solution Tech handles IT system upgrades by planning and coordinating the upgrading of IT systems, including software and hardware. This includes testing the upgrades to ensure they are compatible and do not cause any issues.

Simple Solution Tech handles IT service level agreements (SLAs) by working with clients to define and document service level expectations and then monitoring performance to ensure they are met.

Simple Solution Tech handles IT support by providing ongoing technical support to clients, including troubleshooting, problem resolution, and assistance with software and hardware issues. Simple Solution Tech also includes user training and documentation as needed.

Simple Solution Tech handles IT service continuity by implementing a service continuity process that includes disaster recovery planning, testing disaster recovery procedures, and service restoration planning.

Simple Solution Tech handles IT performance monitoring by implementing tools to monitor the performance of IT systems and infrastructure. Simple Solution Tech also provides regular performance reports and recommends steps to improve performance if necessary.

Simple Solution Tech handles IT compliance audits by conducting regular assessments to ensure the client's IT systems and processes comply with relevant regulations and industry standards. Simple Solution Tech also reports its findings and recommends steps to address any issues identified.

Simple Solution Tech handles IT security audits by conducting regular security assessments to identify vulnerabilities and potential security threats. Simple Solution Tech also reports its findings and recommends steps to address any issues identified.

Simple Solution Tech handles IT infrastructure as a service (IaaS) by guiding the selection of IaaS solutions, managing the deployment of IaaS infrastructure, and providing ongoing support and management.

Simple Solution Tech handles IT platform as a service (PaaS) by guiding the selection of PaaS solutions, managing the deployment of PaaS platforms, and providing ongoing support and management.

Simple Solution Tech handles IT software as a service (SaaS) by guiding the selection of SaaS solutions, managing the deployment of SaaS applications, and providing ongoing support and management.

Simple Solution Tech handles IT procurement by guiding, selecting, and purchasing hardware, software, and services. Simple Solution Tech also ensures that all procurement is done in compliance with the client's security and compliance requirements. This includes identifying IT requirements, identifying potential vendors, evaluating proposals, and managing contracts.

Simple Solution Tech handles IT asset disposal by securely wiping or destroying all data from retired hardware and properly disposing of the hardware in an environmentally friendly manner.

Simple Solution Tech handles IT documentation by maintaining up-to-date documentation of all IT systems, configurations, and procedures. This documentation can be easily accessible to clients and Simple Solution Tech staff for troubleshooting and reference.

Simple Solution Tech handles IT change management by implementing a change management process to ensure that all changes to IT systems are properly planned, tested, documented, and approved before deployment. This can help to reduce the risk of downtime or data loss.

Simple Solution Tech can provide references or case studies from current or previous clients to help potential clients understand the level of service and support they can expect. These references can give insight into Simple Solution Tech's level of expertise, services, and customer satisfaction.

Simple Solution Tech handles employee onboarding and offboarding processes by providing necessary IT access, setting up new employees, and removing access for terminated employees. Simple Solution Tech also ensures that all employee data is properly backed up and archived.

Simple Solution Tech provides some level of guarantee for their services, such as a service level agreement (SLA) outlining the level of service and support clients can expect.

Simple Solution Tech handles vendor management by maintaining relationships with various vendors and managing the procurement and deployment of hardware, software, and services. Simple Solution Tech also ensures that vendors comply with the client's security and compliance requirements. This includes monitoring vendor performance, addressing issues, and providing clients with the best value for their IT investments.

Simple Solution Tech can provide customized solutions for clients' businesses, considering their needs and requirements.

Simple Solution Tech handles remote support services by providing clients with remote access to their IT systems, allowing for remote troubleshooting and issue resolution. Simple Solution Tech also has a dedicated support team available to assist on a 24/7 basis.

Simple Solution Tech handles onsite services by scheduling on-site visits to resolve issues that cannot be resolved remotely. Simple Solution Tech also has technicians available to perform onsite maintenance and upgrades.

Simple Solution Tech handles software updates and patches by regularly monitoring for new updates and applying them promptly. This can help to ensure that software and systems are up-to-date and secure.

Simple Solution Tech ensures compliance with relevant regulations by performing regular assessments, implementing industry-standard security protocols, and providing additional services such as regulatory compliance consulting.

Simple Solution Tech has clear communication channels, such as phone, email, and ticketing systems, to provide clients with regular updates on their IT systems and any issues. Simple Solution Tech also provides regular reports on its services and the client's IT infrastructure status.

Simple Solution Tech typically handles contract and billing on a subscription basis, with clients paying a monthly or annual fee for the services provided. Some MSPs may also offer pay-as-you-go or project-based pricing options.

Simple Solution Tech can handle the scaling and expansion of IT infrastructure through regular consultations, assessments, and planning. They can also provide cloud, virtualization, and network design and implementation services to support scaling and expansion.

Simple Solution Tech can ensure the uptime and availability of IT systems through remote monitoring and management, regular software updates and maintenance, and proactive troubleshooting and problem resolution.

Simple Solution Tech has strict security protocols to protect client data, including regular security assessments and updates, firewalls, and encryption. Simple Solution Tech also has a data privacy policy and complies with relevant regulations such as HIPAA, SOC2, and PCI-DSS.