Reviews for Mercedes-Benz of Naperville
Mercedes-Benz of Naperville received an average rating of 3.18 out of 5 stars from 11 reviews.
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by Jomez on 6/7/2021
by Heimirich on 3/14/2021
by Ciriaco on 7/9/2021
by Ciriaco on 7/9/2021
by EnD on 6/13/2021
by Ademir on 2/9/2021
by Pema on 9/12/2021
by Glenna on 7/25/2021
by Hormizd on 9/22/2021
by Umberto on 3/13/2021
by Quinton on 2/15/2021
Certified dealer of used and new Mercedes also provides parts and service; models include coupes, roadsters and SUVs. Read Full Editorial
Best dealer by Susan M via Insider Pages on 4/30/2014
Bought my very first MB and I must say it was a very pleasant experience. I highly recommend coming here for your MB, there is a lot to choose from and the customer service is exceptional! From the moment I walked in to scope out cars, to…
My Review by richm1775894334 via Citysearch on 8/14/2013
After searching for the perfect used Acura MDX, I found one at MB of Naperville. I went in on my lunch break just to take a quick look. After speaking with Gary and Jason for a few minutes, they told me to just take the car for an extended…
Worst Dealership around by Amy L via Insider Pages on 8/18/2012
This dealership is the worst ever. There is some scam of some sort going on. If they offer you an extended service plan or extended warranty, do not take it as they neither keep proper records. Or coordinate across depts as you would…
Best Customer Service Ever!!!! by krahn1982 via Citysearch on 10/3/2011
I had the best experience at Mercedes Benz of Naperville. It was the best customer service I have ever received from a car dealership. I went there to buy a Nissan Rogue that I had found online. They treated me as if i was buying one of…
Worst service experience ever! by Adam S via Insider Pages on 9/28/2010
I wish I could negative stars. I typically don't like giving negative reviews but had this one pent up for a while. I had my ML in for a radio issue. Always took the ML downtown but now moved to the burbs. I suspected the head unit had an…
Wonderful Experience by Len D. via Judy's Book on 8/25/2010
I've purchased four Mercedes-Benz automobiles at this dealership because I get prompt, dependable, quality service.Wonderful people to do business with.
Dependable dealer by Len D. via Judy's Book on 8/14/2010
I've purchased three cars from Mercedes-Benz of Naperville. Why do I go back?Because I'm well treated, and I feel comfortable with their people. Additionally... the store is in the midst of facility restoration. It just gets better with…
MRS. by joanne p via Insider Pages on 8/3/2010
BEST MERCEDES DEALERSHIP IN CHICAGOLAND.!!! My husband and I shopped around before going to Mercedes of Naperville. Once there, the salesman was very helpful without being pushy. He was very knowledgable about the Mercedes we were…
Mercedes Benz Of Naperville reviews indicate poor service by MB O via Insider Pages on 7/15/2009
Negative service review for Mercedes-Benz of Naperville. Since I usually do not have the time to write feedback, I will normally just take my business elsewhere if I still have issues after repeated attempts to solve them. In this case,…
Mercedes Benz Of Naperville is no good at internet sales or service by Fred A via Insider Pages on 7/10/2009
I had a bad experience with the car sent via an internet sale. I reported it to MB USA which does not own the dealerships. They sold me a car and I jumped through all of their hoops to meet their deadlines. As a result, they (1) added a…
Mercedes Benz Of Naperville is the worst dealership I've ever dealt with! by S L via Insider Pages on 6/16/2009
Horrible customer service!!!! I will NEVER go back there again!!! Do NOT trust Ralph...he is a liar! I signed a contract on a vehicle only to have it sold to someone else during the time I was waiting in the showroom! They could care less…
Mercedes Sales by Tom c via Insider Pages on 2/13/2006
Looking for a SUV, I was looking at a Mercedes ML500 and decided to look into MB of Naperville. I really liked their showroom and the way the salesman was very helpful in helping me build a car. They had a good selection but they didn't…
