Butera Market Corporate Offices

Reviews for Butera Market Corporate Offices

Butera Market Corporate Offices received an average rating of 1.90 out of 5 stars from 10 reviews.

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Rude person name Dawn at Grayslake store by Tino on 6/7/2023

 

Was at the store last week looking for county style ribs but you guy's were out of them, went to front desk to see if i could get a rain check, this person told me you guy's do not give rain checks but talking to me like i was her kid, how was i supposed to know, i do not work there, tell her treat people the way you want to be treated.

ann by webozzi on 4/11/2021

 

Shopping today at Naperville store. I was very disturbed there were minimal cleaning supplies for hands or carts. There was no hand sanitizer at checkouts. In this time I feel this is totally unacceptable.

employees wearing shield no mask whats the point by wphof34 on 2/18/2021

 

Butera #502 cashiers wearing shields with no mask what’s the point just allow your can’t wait till woodman’s opens up will not go too your storecustomers not too wear a mask then

Mouse Poop on your bread with bites out of packaging of bread by ddrakesville on 12/13/2020

 

UNACCEPTABLE on all counts. I wrote this note to you in a review on your website and have heard nothing from you. I was in your Norridge store and there was mouse poop and bites out of the bread packaging in your lobby display. Shame on you, the health department should be contacted.

Employees not wearing masks properly by desireerahman on 9/16/2020

 

2 employees in the Naperville store were wearing their masks with their noses hanging out. I didn't say anything because - well, what's the point. I've seen this there before. I only go there because it's so convenient - not because of the great employee attitudes.

mask wearing by organizeinc on 6/27/2020

 

just got off the phone with two Genoa Butera employees (one the store manager) and they really seemed like I was bothering them with my complaint about people not wearing masks. As I told the manager, I spend about $250 every two weeks but not any more, no masks, non of my money is going to your store. talk about being wimps, make a stand and have everyone admire your store for doing the right thing, see ya later, plenty of stores I can shop at on the way home from work. I always try to shop local but if you cant enforce a state mandate, I guess you dont need my money.....so long suckers

No enforcement of customers wearing masks during coronavirus. by morris.bill on 5/31/2020

 

We are long time and loyal Butera (Grayslake) customers, but were surprised this evening when a customer was not wearing a mask in the store and when we asked her to put one on she said it was it the car and she didn't want to bother. There was a second customer who didn't have a mask either. All your employees and all other customers were wearing masks and respecting each other's safety. Apparently, it is store policy not to enforce the mask policy. This is simply wrong. It puts your employees and customers at risk and is not a difficult policy to enforce. Many stores will make a customer without a mask leave or purchase a mask and wear it. We have shopped at Butera in Grayslake since it opened and like the store and employees, but because we are in an at risk group (over 65 and I have a pre-existing health condition and will have to stop shopping at Butera unless you require other customers wear masks.

rock hard pastry by rteddy2 on 12/21/2019

 

Bought some pastry, after opening box, found pastry was rock hard stale.
My eye sight is not so good, i didn't realize item purchased in this crap store had to
Have expiration dates examined. What does that half ass manager do but
Sit on his duff doing nothing, what a joke.
Not afraid to give name Chris Hehr

7 month expired product by amanda_dechenne on 6/24/2019

 

Purchased ice cream that expired in December of 2018. How is that product still on the shelves? I almost served that to my children and they could have gotten extremely sick. I called the store in Roselle and spoke to Rosario, by far the rudest person I have even talked to. Couldn’t even finish my sentence before I was interrupted and was told no one was there and that they close in 5 min. When I tried to explain that issue was was rushed off the phone and told to call back. She didn’t even care what I had to say and then hung up. Extremely disappointing and what’ve contacted the health department

Cashier Hillary #107 by ledzeppelin56 on 6/28/2018

 

I wish to let you know that the cashier #107 should be given an accommodation as she went above and beyond for me today. I wanted to get the grocery shopping done before the weather became too hot/humid. I went to check out. For some blasted reason my bank debit card refused to work. Used another card. I came up short by $5. I was going through to see what I had to give back. (Food stamps don't come in til Sunday). Hillary literally paid for my groceries with some type of store card. I couldn't believe this. I was so astonished that I just about burst into tears. I saw the customer service representative explained what Hillary had done. It looked like she was also ready to burst into tears. I can not thank Hillary #107 enough for allowing me to bring my groceries home. Hillary #107 gave me a reason to believe in human kindness again. Thank you.