Omni Call Solutions, Inc

Omni Call Solutions, Inc is one of the nation’s premier outsourced call centers. We have decades of experience delivering high-quality, high-touch services for a wide range of clients, including such nationally known and respected brands as Crate&Barrel, National Geographic, The Metropolitan Museum of Art and Zara, among many others. We are exclusively U.S.-based, and our Brand Specialists represent your brand with a level of knowledge and enthusiasm that results in higher customer service scores, better conversion rates and higher average order value (AOV).

In your search for a call center outsourcing partner, you have hundreds of providers and dozens of locations to choose from. Whether you’re conducting the search yourself or are working with a consultant, you’re evaluating all the relevant criteria: cost, quality, service, flexibility, scalability, technology, experience and culture.