Tips originally broadcast on November 17, 2008
The Small Business tips today will be about your customers, not you.
- 80% of your business comes from 20% of your customers. Remember to always give 100%.
- Finding a new customer is harder than keeping the ones you have. You may have them hooked, but you gotta keep 'em fed!
- Personalize your product or marketing if you can. Meet specific needs of current and potential customers.
- Be willing to stretch beyond your own specifications. If you make them happy, someone will ask them why they're smiling.
Daily Overview: Love the one you're with! Treat your current customers like gold because they ARE! They'll help you get new ones.
I post small business tips on my Twitter account each day, Monday through Friday. This is a reposting of those tips.