Tips from August 5, 2009
The Small Business tips today discuss people management: handling problem employees.
- Document the behavior. Specify nonverbal, verbal, & physical behaviors & actions that cause concern or damage to others.
- Sit down & meet with the employee. Discuss attitude problems. Agree a problem exists. Determine a reason for the behavior.
- Describe the behaviors you will not tolerate & tell them firmly they must stop. Tell them the preferred behavior you want to see.
- Give the employee an opportunity to speak, but don't leave your problems up for discussion.
Daily Overview: Problem employees don't always have an issue with ability but attitude. Make them aware & change it.