Small Biz Tip: Customer Service: Building Customer Loyalty

Tips from October 12, 2009 The Small Business tips today are about building customer loyalty. Communicate with your customers to see what they need/want. Exceed their expectations to make them come back. Offer coupons and incentives for customers on their next purchase to ensure they return to your business. Create a customer loyalty program. After so many purchases, offer a freebie. Offer rewards for referrals to your business. Personalize! Get to know your customers. It will bring them back to your biz because you know them. Daily Overview: Creating a loyal customer brings people back to your store, constantly increasing your business. [Read Full Article]