The holidays are officially here! With Christmas just three days away, last minute shoppers are scrambling to buy gifts. Malls are crowded, lines are long, and finding parking takes hours. With all the stress that unfortunately comes with the holidays, there are a a few tricks that can be done to help you survive the season.1. Be Patient & FlexibleFor most, shopping during the holidays is one of the most stressful times of the year. The pressure to find the perfect gift for someone builds up on customers and often leaves them frustrated. Realize this as a small business owner and/or employee. You need to give your customers extra patience during this busy season. Understand that they might talk back at you, be rude, or even argue. It is nothing against you, just the frustration and stress of the holidays speaking. Be nice and patient with every customer at all times. If a problem arises, take a step back and think it through. Be flexible and creative to find resol...
By Cheryl Sowa ยท December 22 2009
marketing, customer service, fun, holiday
