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Small Biz Tip: People Skills: Assessment

Tips from March 1, 2010

The Small Business tips today discuss how to assess people skills.

  1. Casual conversation helps bring people skills to light. Take note of various actions, reactions, body language, and topics in a natural setting.
  2. Someone's answer to a "what if" question can tell you a lot about them. Ask about real life situations. Remember their reactions and what they'd do in that situation.
  3. Watch someone's interaction with others, and gather a group of observers to watch as well. Ask other observers about the interaction to get other, unbiased opinions of how it went.
  4. Conduct a self assessment. Ask questions on what people think about themselves: strengths, weaknesses, organization, coaching, listening & communication.

Daily Overview: To assess someone's people skills it's best to compare your own observations against what they think of themselves. Communication is a large part of these skills. Take note of these assessments, and work to improve them. Stay tuned tomorrow!



We post these small business tips to our employee's Twitter account each day, Monday through Friday. This is a reposting of those tips.


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