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What good is a testimonial if the person giving it doesn't know what to talk about? SMS, email, or face-to-face, these can help get the ball rolling.
By Evan Demma · May 21 2018 Testimonials, reviews, reputation, Customer Voice
Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider a business if they have an average rating of 3-5 stars.
By Evan Demma · May 09 2018 Customer Voice, local business, SEO best practices, visibility
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