Hiring by Smallest Employers May Signal Job Recovery

In the NewsCompliance Science: What Workforce Managers Need to Know About Immigration EnforcementAmong the administration's top priorities, immigration remains on track largely due to bipartisan interest in Congress. While an immigration reform bill may be out of the question this year—major expansion of aggressive enforcement efforts is well underway. ManageSmarter.comIn the NewsWalmart Places a Mega Buy with YahooThose tie-ins are part of an ad deal between Walmart and Yahoo is the largest the Bentonville, AR-based company has made to date with a single online publisher, according to... [Read Full Article]

Loyalty to Your Brand: 4 Laws of Customer Service

There are brands that have been around since, it seems, the beginning of time. These are the big names in the ads that fill those convenient sandwich-making-refill-the-soda-trip-to-the-bathroom moments during our favorite TV shows; the ads blaring at twice the volume of the show itself to tell us these products are new, improved, bigger, better, faster, more! They tell us these things yet these are the same brands that our parents hauled into the house when we were kids and told us to buy when we left home for college. Our folks were loyal to these brands and for a long time so were we.  /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} ... [Read Full Article]