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Customer Review Building Tips

Customer reviews are a fundamental part of your local marketing efforts and online reputation. If you can get enough good ones, they can go a long ways. A slew of good reviews can boost both your local search ranking as well as click-through rate (CTR), which should ultimately lead to converting more customers. 90% of consumers say an online review is as important as a personal recommendation while 72% say that positive reviews make them trust a local business more. Below is a breakdown of some of the things that our team, and other industry experts, have found to be effective tactics in building high-value customer reviews for your business. Tips on Building Customer Reviews (in no particular order) Politely askYou should coach your staff to notice when you have a highly satisfied customer, and to politely ask, “Would you be willing to leave us a review?” If you have the customer’s email, personally send them a link (see... [Read Full Article]

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