Crisis Leadership: Helping Your Employees in Time of Need

ABC Online and On Your Side Gets a Redesign recently got a redesign. More members are seeing their business on the site as a Featured Listing on the local homepages, search results and more! If you're a paid ABC member you can login to add coupons, images and detailed descriptions to drive even more traffic to your business. Government, Politics and the Economy Durable Goods Orders, Excluding Cars and Planes, Unexpectedly Rise Excluding cars and aircraft, new orders for US durable goods rose unexpectedly in June, a signal that manufacturing may expand in the second half of the year. Management and Operations... [Read Full Article]

Why You Should Track your Small Business Referrals

Recently there was a case study conducted at the HarvardBusinessSchool with the goal of answering the fundamental question: “How can small business professionals ensure their referral relationships are more reciprocal?” One of our key findings was that by tracking each and every referral you send/receive, your referral relationships will become mutually beneficial; resulting in an increase in business for both parties. The first and most important reason you should track your referrals also happens to be the most selfless. We've all had professional relationships that either breakdown or become dormant because either one or both parties feel the relationship is imbalanced. Relationship building is all too often approached with a hands-off attitude. This creates ambiguity which is natural in our personal relationships but it can be quite toxic to our professional relationships. If you generate a lot of your business via referrals (most small businesses do) then there i... [Read Full Article]