Tips from September 17, 2009 The Small Business tips today discuss nonverbal communication by your body language.
SMILE! A smile welcomes people to approach you, as well as show that you are friendly and eager to be at work.
Crossing your arms is a defense mechanism & signals you are protecting & hiding yourself. Keep your arms at your side to greet.
Know how to properly shake hands. Smile, make eye contact, meet hands in the middle, have a firm grip, & be confident.
Have proper hygiene. Make sure you are clean before work and look presentable. Keep in mind: you are representing a business.
Daily Overview: Body language is the silent language. You say just as much in how you act as you say with your words! Pay attention.
By Cheryl Sowa ยท September 17 2009
small business tips, small business, language, communication
