Tips from October 14, 2009 The Small Business tips today will talk about how turning to social media will improve customer service.
Twitter allows for up to the minute updates for openings, new products, sales, and limited time offers.
Customers talk about experiences on Twitter: provide exceptional service and personalize to get great buzz.
Use Twitter to build up your small businesses by retweeting testimonials & customer satisfaction stories.
Build a community of customers with a Facebook Fan page. Ask for feedback & give new Fans coupons.
Daily Overview: Social media is an excellent way to keep up in real time and positivity about your biz.
By Cheryl Sowa · October 14 2009
small business tips, small business, customer service, social media
Government, Politics, and the Economy
U.S. Chain Sales up 0.1 Percent in September Chain sales increased in the United States for the first time in 14 months, according to ICSC. ManageSmarter.comManagement and OperationsDealing With Demanding Customers We all experience it, customers who are over-demanding. Figure out how to deal with these customers and still show respect. BusinessKnowHow.com Management and Operations
By Cheryl Sowa · October 13 2009
small business brief, sba, recovery, business
Tips from October 1, 2009 The Small Business tips today discuss how to leverage a bit of social media for your business.
Create a LinkedIn profile & page for your small business. Join entrepreneur/small business groups. Get your business networked.
Use Twitter and it's searchable database to find your target audience. Begin networking, talking, being social and offer out some special deals.
Facebook Fan Pages for business: tell your story, get members, upload pictures/videos. If your business has a blog, import your RSS feed using one of the Facebook applications for that purpose.
Can't afford commercials? Create viral videos for YouTube. Create a channel for your business, post to Facebook Fan pages and share on all the other social networks you're a part of.
Daily Overview: Find the areas of social media that are going to be able to do the most for your business. Network, get social and connect with both c...
By Cheryl Sowa · October 01 2009
small business tips, small business, social media, linkedin
Government, Politics, and the Economyhttp://online.wsj.com/article/SB125233977333690447.html Key Week for Obama Starts on Feisty Note President Obama starts off the Tuesday after Labor Day by stressing the importance of his new government-run-health-insurance program, while key senators collaborated for a bipartisan deal. WSJ.com Management and Operationshttp://www.womenentrepreneur.com/2009/09/hiring-without-the-headaches.html Hiring Without the Headaches Salary, taxes, and benefits are just some of the worries that arise for entrepreneurs when they decide to add on to their workforce. Small businesses need to have a hiring process in place to effectively hire employees for their small businesses. WomenEntrepreneur.com Management and Operationshttp://entrepreneur.com/sales/customerservicecolumnistsydneybarrows/article203136.html Prioritize the Customer Experien...
By Cheryl Sowa · September 08 2009
small business brief, marketing, small business, sales
Government, Politics, and the EconomyInflation Will Accelerate Next Decade, Economists Say According to a poll taken by the National Association for Business Economics, the Federal Reserve cannot prevent the trillions of dollars from the stimulus package from inflation over the next decade, rising an average of 3% per year from 2014 through 2018. Bloomberg.comGovernment, Politics, and the Economy What's North Dakota Doing Right? As the rest of the nation painfully struggles with balancing the budget and rising unemployment, the state of North...
By Cheryl Sowa · September 01 2009
small business brief, small business, customer service, sales
Government, Politics and the Economy
Obama: Small Business Promises Kept and Broken
President Obama promised to help Main Street where, but has he kept that promise? Here's a look at where he's followed through -- and where he hasn't. CNNMoney.com
Survey Suggests Recession to End This Quarter
With recent data suggesting that the recession has bottomed-out, the Blue Chip Economic Indicators survey of private economists showed about 90% of the respondents believe the recession will be declared over this quarter. FoxBusiness.com
Management and Operations
By Charles M Cooper · August 10 2009
small business brief, marketing, small business, economy
Government, Politics and the Economy
SBA's Karen Mills on How She's Thawing Small Business Credit
SBA Administrator Karen Mills discusses how her agency is working to get banks to lend to small business again. BusinessWeek.com
Polls, Politics and the Small Business Majority
Do the Small Business Majority's Polls really indicate support for requiring employers to provide healthcare or pay the penalty? We don't know and here's why. NYTimes.com
By Charles M Cooper · July 27 2009
small business brief, marketing, small business, economy
Government, Politics and the Economy
How Should Government Encourage Small Business Innovation?
Within Congress, there are two visions of how the government should harness the power of small firms to innovate that need to be reconciled, visions that pit bootstrapped companies against venture-backed companies. NYTimes.com
Consumer Sentiment Posts First Drop Since February
Confidence among American consumers dropped in July, the first time in five months, as mounting unemployment and depressed wages battered households. Bloomberg.com
By Charles M Cooper · July 24 2009
small business brief, marketing, small business, economy